Vodafone introduces 30-day cooling-off period to let new customers leave penalty-free

2
Found 26th Jun
Vodafone is to allow customers to leave new contracts penalty-free at any point up to 30 days – for any reason.

The operator has increased its cooling-off period from the mandatory 14 days to 30 days as it seeks to address concerns about its poor customer service record.
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2 Comments
This has been in place for ages, they just changed the name from Network Satisfaction Guarantee to Service Guarantee and are making a big fuss about it
Yep it’s been like this for years.
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