Vodafone introduces 30-day cooling-off period to let new customers leave penalty-free

Found 26th Jun 2018
Vodafone is to allow customers to leave new contracts penalty-free at any point up to 30 days – for any reason.

The operator has increased its cooling-off period from the mandatory 14 days to 30 days as it seeks to address concerns about its poor customer service record.
Community Updates
This has been in place for ages, they just changed the name from Network Satisfaction Guarantee to Service Guarantee and are making a big fuss about it
Yep it’s been like this for years.
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