vodafone mobile insurance

    Can anyone advise me plz smashed my iphone screen im insured with vodafone if i went throu my insurance how much would it cost for excess and how long roughly would it take too get my fone back..a friend of mine said that they dont fix the screen they give you a new phone is this true


    You'd receive a new or refurbished handset, excess well you should know that as you set up the insurance them and ask
    Edited by: "zombrex" 11th Nov 2016


    yeah new phone. or most likely a cheque for the value of a new handset, with your excess already deducted. it should tell u online what the excess is. probably 50 or 75 quid

    Original Poster

    How long would i be without a phone i dont want a refurbished fone

    insurance with phone networks usually has a pretty quick turnaround time as they specialise in repairing and replacing handsets, probably a week tops


    How long would i be without a phone i dont want a refurbished fone

    They'll replace it with a refeb the same age as the one you had. It's doesn't matter what you want, that's how it works.
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