Vodafone Text Confusion

16
Posted 26th Nov 2020
Hi, I was wondering if anyone with a contract with Vodafone received a text message saying Vodafone are closing some of their plans and putting customers on new plans. There was a link in the text which takes you to Vodafone explaining the changes. My problem is I contacted live chat and they told me the text is a phishing scam and they never sent me any such message.The text I received came from the same number from which Vodafone regularly send me messages. I’m confused now, should I believe the live chat operator or could she have given me incorrect info? Would really appreciate any advice.
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