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    Vodafone unable to set up iPhone Contract

    Bit of an odd one, I set up an iphone contract with vodafone for my husband a couple of weeks back. The deal was so good (free iphone with 18 month contract) that the rep agreed if I phoned up within 2 weeks I could get the same deal again for me (same account). I phoned within a week and got the 2nd iphone sent out (again free of charge). My number from o2 became inactive on Tuesday just passed so I assumed that mean't my new vodafone sim was now working my old number - wrong!

    To cut a long story short, it appears a 2nd contract cannot be added, nor had one even been set up (i had been sent the iphone 4 out for free with no strings). Its now at executive level as of Thursday however I have not heard from anyone at vodafone since to try and get my sim working. I was promised that they would reduce the monthly cost or give me a couple of months free however that was when they said the line should be active by Friday. Its now Sunday..

    do I have a free iphone out of this no strings attached? its all very odd.

    5 Comments

    Keep quite and enjoy your free iphone !

    Ring again, Karma will get you if you try to keep the phone, many will disagree with me but its best to be straight with them.

    Original Poster

    RiPPeR

    Ring again, Karma will get you if you try to keep the phone, many will … Ring again, Karma will get you if you try to keep the phone, many will disagree with me but its best to be straight with them.



    I agree.. i've already called 3 times about it, I need a working sim, i've not had a phone for over a week.

    It reminds me of an episode of Frasier when Martin goes to the cash machine and its gives him $200 extra dollars... He goes into the bank and they misunderstand him and think that the machine failed to give him $200 dollars so they give him another, He then complains to the top and gets a further $200 dollars.

    My point is I am trying to explain to them and they just aren't listening. The advisor I spoke with on Saturday thought I was wanting to buy an iphone!

    Banned

    General rule - you dont get free iPhones unless you pay fortunes a month

    Sounds odd that they offered you a free iPhone in the first place

    Original Poster

    dimebars

    General rule - you dont get free iPhones unless you pay fortunes a … General rule - you dont get free iPhones unless you pay fortunes a monthSounds odd that they offered you a free iPhone in the first place



    An advisor offered me it when he shouldn't have. I got his name and extention, spoke to someone - they listened to the call and had to honour. I've been very lucky so far.

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