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Voice low but action noise too loud on telly

Posted 5th Sep 2015
My samsung LE40C750 tv gives low speech sound and really loud action sound so when I watch a movie through my sky box, you have to turn the volume down when there are gun fights, screaming, etc but then turn the volume up when you hit a scene where people just talk normally.

I have the sound set to normal on the telly so not sure why the background noise is amplified a lot over speech? Any ideas?
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