W H Smith - for all who ordered last night

    Just received this e mail probably all get one
    Dear Customer

    We are sorry to inform you that we are unable to supply the product (s) you have ordered and as a consequence we have cancelled your order and can confirm that your card has not been charged.

    Please accept our apologies for the inconvenience this may have caused. Although we make every effort to ensure product information on the website is correct, mistakes may sometimes be made which once identified are rectified immediately.

    If you have any queries about this or any other matter please do not hesitate in contacting us at [email protected] or telephone 0870 444 6 444.

    Customer Service Team
    mailto:[email protected]



    oooh I haven't checked my emails yet! Will have a look now.

    Is this the 1p books?

    Original Poster


    Is this the 1p books?

    yes ordered 1p ones free ones and 50p ones - all cancelled

    Yes me too. Oh well. I was going to donate mine to charity as well.

    Original Poster

    i ordered an extra few for local school - oh well that really was too good to be true

    have been expecting my email since this morning.

    I haven't got it yet but I didn't order until later on in the evening so probably they just have a sheer load to get through :giggle:

    No email yet! I'm sure it will come though!

    Has anybody had a look on WH Smiths returns shop online thing? They sometimes have some good cheap books on there.

    i got like 15. ohh well the rainbows will do without lol.

    You've had a lucky escape... I'm still waiting for my Mario Kart pre-order from WH Smiths - I'll never order anything from them again. They took the money from my Credit Card about 9 days ago

    me too
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