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    Warrantys on Goods

    Got a toshiba laptop that ran out of warranty dec 08, the hard disk was replaced may last year, and i thought it would have at least 12 months warranty on it.

    Rang them up and it only had 3 months, so i have asked them about the EU Law that covers electrical items for 2 years.

    They have now told me they have to go back to the Head Office and speak to their legal department.

    So will wait to see what happens..............

    9 Comments

    er.... ok..... thanks :thinking:

    subbed

    My laptop recently broke (the hinge for screen came loose and wouldnt close) It was still under warrenty but they said I was not covered for accidental damage, I argued for over an hour about it, they finally agreed to fix the laptop, but it wasnt fixed in the 6 week time frame so was entitled to new one and I was told I could pick a new laptop for £649 or £515 cheque, so you should really just keep on at them

    my mother in law bought a tv and it has been 'replaced' by comet 6 times - the last one went back and they say that they will replace again, dont really want a replacement now as she bought original one 12 months and 3 weeks ago but they said that the guarantee had run out, can they say that when the last one was replaced only two months ago surely there would be a new warranty on the last one she was given (she took extended cover- so they say they are replacing under the extended cover) not sure how I stand - she has to wait for a letter that writes off the one that has gone in now and then go and get another one, they will not even give her a credit voucher

    Banned

    octobergirl;5756583

    my mother in law bought a tv and it has been 'replaced' by comet 6 times … my mother in law bought a tv and it has been 'replaced' by comet 6 times - the last one went back and they say that they will replace again, dont really want a replacement now as she bought original one 12 months and 3 weeks ago but they said that the guarantee had run out, can they say that when the last one was replaced only two months ago surely there would be a new warranty on the last one she was given (she took extended cover- so they say they are replacing under the extended cover) not sure how I stand - she has to wait for a letter that writes off the one that has gone in now and then go and get another one, they will not even give her a credit voucher



    you do know what a full stop is?

    dimebars;5756601

    you do know what a full stop is?



    You know what a capital letter is?

    Banned

    moob;5756867

    You know what capital letter is?



    :?

    casparwhite;5756899

    :?



    :lol:

    Banned

    moob;5756867

    You know what a capital letter is?



    :thinking::?
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