washine machine help

Washing machine was on the final spin then made a louder than normal noise, tripped out the electrics and then was smoking and smells of electrical burning.
I have taken the back off and there is some black like soot on things, cannot see anything obvious.
The washing machine is a 3 years old Zanussi does it sound like the motor and if so will it of likely blown anything else.
I know it's a stab in the dark but I don't want to buy a new one if I don't need to.

10 Comments

Sounds like the belt snapped. The black soot particles will be rubber from the belt. Repairable. If the warranty is finished just call out a repair guy but I'd get one that's a local one who doesn't charge to come and look. Shouldn't be too expensive.

You should be able to see if it is the belt which is snapped

If the belt had gone then surely it would have kept on spinning the motor and not tripped the electrics? Sounds like a board or a component went pop to me.

it might be the carbon brushes on motor?

could be drum locked up and motor has spun through belt. Make sure it is unplugged then check if drum and motor rotate. If they do plug back in and just watch.

Zanussi 3 years ! you did well. Big bang would be the drum hitting the side and the belt broke and small and black stuff is from the belt itself. Dump it and get an LG :-) not only will you gain ten years cover for that event you'll also have a period of picking up your phone as the wash cycle ends because the chimes it plays are similar :-)

Original Poster

Ok not sure if this helps,
The drum rotates freely, belt hasn't snapped but is sooty (looks sooty from belt to bottom of machine, motor at the bottom to one side)but the machine will not turn on at all. I have checked the fuse with a multimeter and it is fine and changed it for another just in case but there is no life at all in the washer the digital display is blank.

Original Poster

The belt does seem right as well as I would of expected.

It can only be the drum or the motor. Take off the belt and check the drum rotates freely (sounds like you may have done this). Next turn the motor and see if that spins freely. The soot will be carbon from the carbon brushes in the motor. If the motor then remove it and then remove the brushes to see if that releases it. My guess is the brushes have broken up in the motor and jammed it up. If this is the case you can get new ones off eBay very cheaply.

Sounds like there is also an internal fuse on the circuit board that you will need to find and replace. If so make sure you replace with the same value fuse.

What is the model no?
Edited by: "paul123edwards" 19th Sep 2016

Original Poster

paul123edwards

It can only be the drum or the motor. Take off the belt and check the … It can only be the drum or the motor. Take off the belt and check the drum rotates freely (sounds like you may have done this). Next turn the motor and see if that spins freely. The soot will be carbon from the carbon brushes in the motor. If the motor then remove it and then remove the brushes to see if that releases it. My guess is the brushes have broken up in the motor and jammed it up. If this is the case you can get new ones off eBay very cheaply.Sounds like there is also an internal fuse on the circuit board that you will need to find and replace. If so make sure you replace with the same value fuse.What is the model no?


Thanks for the reply , the soot is just from the motor I think , I reckon the PCB has blown as the fuse in the plug is fine but the machine is just dead so I am just buying another washing machine.
I have no idea about replacing brushes and the motor looks a pig of a job to get it out.
Edited by: "hutchir9" 20th Sep 2016
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