Watch has taken 7 + weeks to be fixed under warrenty !

    My OH watch started gaining time after winding it forward to change the date. It has been sent for repair by Goldsmiths. They said it will take 3-4 weeks, it has been 7 weeks this Wednesday and they are saying it should be instore Thursday for collection. Well thay said the same last week. Are there any time frames for these things, do we have any right to get the hump with them?

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