what do i do??

19
Found 1st Feb 2011
hi there
i bought something from a member of hukd
they said they would post them 1st class recorded, but
when i finally recieved them (which took a week, when they said they would post next day) they had posted them 2nd class
packet rate..
now i'm not one to complain, but i paid this person in good faith for
these items and i paid alot more postage than others, and they never arrived in time for a birthday present..
i have pm'd this person, but have heard nothing..
what would you do?
thanks

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19 Comments

Phone them?





Wait for it........

Leave them negative feedback

wait for the person to reply

Ask for P&P to be refunded, or if the goods are of no use then ask for a full refund and return the goods. If they have a good reason for messing up the postage and deal nicely with you, then a + feedback is ok, otherwise a negative would be in order. If they had a load to post, then they may have got mixed up and made a genuine mistake. What are they saying?

You've got there phone number so give them a ring......

has the seller been on-line since you sent the PM?? if so contact a MOD explain the situation and get their advice. If the seller has not been on-line I would await his/her reply until such time when they do log on..HTH
edit - I have read the fs thread which is in question go straight to the MODS oO


Edited by: "ARNOLD115" 1st Feb 2011

have read the thread-at one point he posts "have explained the situation to jo jo,hope she understands"-what did they say in that pm?

Sloth/Mod

barky

have read the thread-at one point he posts "have explained the situation … have read the thread-at one point he posts "have explained the situation to jo jo,hope she understands"-what did they say in that pm?



^^^ This.

Also it could just be a honest mistake as they posted more than 1 parcel.

If its a mistake, a full refund of postage costs would seem fair. If they offer this and refund promptly I would leave it at that; mistakes can happen. If they don't offer this it would seem just cause to leave a negative feedback...

I think they should bring back capital punishment.

Unless you asked for Special delivery, you were never guaranteed them being there in time for the birthday.

Ask for the difference in postage costs back, and be thankful you got anything.

Life's too short.

Personally, I would feel lucky it arrived anyway lol.

Original Poster

barky

have read the thread-at one point he posts "have explained the situation … have read the thread-at one point he posts "have explained the situation to jo jo,hope she understands"-what did they say in that pm?



''caught up in some family matters''

Original Poster

thesaint

Unless you asked for Special delivery, you were never guaranteed them … Unless you asked for Special delivery, you were never guaranteed them being there in time for the birthday.Ask for the difference in postage costs back, and be thankful you got anything.Life's too short.



if posted when said, they would have been here..
i have asked for postal refund, i just wish that people would do as they say..

Original Poster

aircanman

Personally, I would feel lucky it arrived anyway lol.



i am greatful they arrived.. lol

Original Poster

Anyway thanks all..
will give it another couple of days then i will go to a mod or leave negative feedback..
but what happens if they leave me negative for revenge?

JO-JO

Anyway thanks all..will give it another couple of days then i will go to … Anyway thanks all..will give it another couple of days then i will go to a mod or leave negative feedback..but what happens if they leave me negative for revenge?



"revenge" feedback is not allowed here-you kept your end of the bargain and paid didnt you? what can he neg you for?

Original Poster

barky

"revenge" feedback is not allowed here-you kept your end of the bargain … "revenge" feedback is not allowed here-you kept your end of the bargain and paid didnt you? what can he neg you for?



yeah true, i never did anything, except pay for a service i never recieved..
thanks barky

Sloth/Mod

barky

"revenge" feedback is not allowed here-you kept your end of the bargain … "revenge" feedback is not allowed here-you kept your end of the bargain and paid didnt you? what can he neg you for?



There are many here with revenge feedback. It won't be removed.
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