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    What if a retailer sends you your order multiple times...?

    I bought a game last week and received it 2 days after I ordered.
    2 days ago the retailer emailed me saying they posted out 3 more copies of the game due an error in their system and that they will be in touch about returning the extra ones and issue a 10 pound voucher for my help.
    I will send them back once they arrive but I´m just curious what the "law" says when it comes to things like this.
    Do you actually HAVE to send the stuff back or is it up to you in the end whether or not you return it?

    11 Comments

    Why? Itchy fingers?

    Original Poster

    LOL no.
    I´ll send the stuff back once it arrives, I buy regularly from them.
    As I said, just curious.

    They will bill your card or pay pal...Send em back if you keep you are a little thief by taking the voucher and keeping the games..... Thatchers Britain

    Say you never received them

    What about your postage costs?

    Original Poster

    Hugh Jass!

    They will bill your card or pay pal...Send em back if you keep you are a … They will bill your card or pay pal...Send em back if you keep you are a little thief by taking the voucher and keeping the games..... Thatchers Britain



    You didn´t read my post properly.
    I WILL send em back once they arrive.
    But I was curious whether I actually have to return them or if it´s just a goodwill thing from my side as I never ordered more than 1.

    Original Poster

    SkinnyPanda

    What about your postage costs?



    They say they will send a prepaid envelope.

    dc7911

    Say you never received them



    Wow. Strong morals are strong.

    They couldn't prove anything if you didn't sign for them But we can tell you'll return them. £10 for stopping off at the post office? Bargain.

    Banned

    TanyaSpace

    You didn´t read my post properly.I WILL send em back once they arrive.But … You didn´t read my post properly.I WILL send em back once they arrive.But I was curious whether I actually have to return them or if it´s just a goodwill thing from my side as I never ordered more than 1.



    He answered your post perfectly, reread his answer.

    Original Poster

    deek72

    They couldn't prove anything if you didn't sign for them But we can tell … They couldn't prove anything if you didn't sign for them But we can tell you'll return them. £10 for stopping off at the post office? Bargain.



    I don´t think I could keep them even if they didn´t give me a voucher after returning them.
    But yeah, it´s a nice gesture. Some shops probably only would have said "send em back, we´ll send you an envelope".

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