Posted 22nd Jul 2021
Just wondering if anyone knows about the above.
Someone posted something to me on Monday
using Special Delivery "Guaranteed by 1pm".
It arrived Tuesday, after 1pm.

But it seems RM considers it delayed/suitable for compensation only
if it is "1 or more working day after due date".
royalmail.com/ret…lay
(so maybe Wednesday after 1pm or even Thursday).

-is that correct? What kind of usage of the term "Guaranteed by 1pm" is this?
Is it because things are affected by Covid, or is this case in normal times also?

To be honest, the usage of the word Guaranteed is annoying me more than getting £5 back now. Or have I misunderstood something?

Many thanks
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