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    What should I do, where do I stand? eBay question:P

    Bought a wheel from eBay for a lot of money and this is how it was described:

    here we have a 18" alloy penta sri zaf astra alloy and nearly new tyre 6mm tread 5 stud no centre cap be quick sort after uk bidders only

    Now the wheel arrived today and it has clearly been refurbed badly its not even the same colour as my original wheels! To add further insult to injury theres a nail in the tyre!

    What should I do?

    25 Comments

    Banned

    open a dispute........or take it on the chin

    File an Item not as described report

    Pull out the nail and take it to ATS :thumbsup:

    Original Poster

    casparwhite;8462249

    open a dispute........or take it on the chin


    how do i do that?
    mightyreds;8462252

    File an Item not as described report


    was thinking that
    transit;8462256

    Pull out the nail and take it to ATS :thumbsup:



    when i paid £130 for one wheel! dont think so mate

    What did the seller say about your complaint ?

    Banned

    File a SNAD, be warned though paypal/ebay will only refund original cost and postage, they will not enforce the refunding of return postage to the seller, you may loose this,

    cribert;8462279

    when i paid £130 for one wheel! dont think so mate



    Wheely that much?:shock:

    Original Poster

    deb8z;8462294

    What did the seller say about your complaint ?


    havnt emailed them yet im about to, just wanted a sort of overview of my options
    tinkerbell28;8462295

    File a SNAD, be warned though paypal/ebay will only refund original cost … File a SNAD, be warned though paypal/ebay will only refund original cost and postage, they will not enforce the refunding of return postage to the seller, you may loose this,


    yea im not worried about that tbh as long as i get the £130 back:thumbsup:cheers for the response
    transit;8462301

    Wheely that much?:shock:



    yes shocking isnt it

    As tinks said,a Paypal dispute if the seller won't play ball,but send them a calm message stating that the wheel isn't in great condition,don't demand anything,be polite and see what they have to say first,good luck.

    Original Poster

    deb8z;8462362

    As tinks said,a Paypal dispute if the seller won't play ball,but send … As tinks said,a Paypal dispute if the seller won't play ball,but send them a calm message stating that the wheel isn't in great condition,don't demand anything,be polite and see what they have to say first,good luck.



    yea done that:) cheers!

    Why is it not as described:?

    Have you not got '18" alloy penta sri zaf astra alloy and nearly new tyre 6mm tread 5 stud no centre cap'

    Original Poster

    jtx;8462409

    Why is it not as described:?Have you not got '18" alloy penta sri zaf … Why is it not as described:?Have you not got '18" alloy penta sri zaf astra alloy and nearly new tyre 6mm tread 5 stud no centre cap'



    yes but i have a badly refurbed wheel and a tyre with a puncture:S

    Tell you what ill start selling brand new tyres with a description "brand new tyre" and ill hammer nails into it, im sure the buyers will be happy

    cribert;8462441

    yes but i have a badly refurbed wheel and a tyre with a puncture:STell … yes but i have a badly refurbed wheel and a tyre with a puncture:STell you what ill start selling brand new tyres with a description "brand new tyre" and ill hammer nails into it, im sure the buyers will be happy



    You should have asked these questions before buying :lol:

    I see the seller is a newbie and the listing is hardly detailed but sending it with a nail in is just a pee take!!

    Don't feed the trolls.

    Just do what Tinks said, file a SNAD, wait till Ebay tell you to return and make sure you return via trackable method. You will lose the cost of return postage though.

    Just noticed somebody offered £300 for 1 wheel and tyre. Crazy.

    Snad.

    Banned

    Shengis;8462606

    Just noticed somebody offered £300 for 1 wheel and tyre. Crazy.



    not really how much do you think a bentley rim and tyre cost?

    some can be a grand each easy

    wheelsnthings.com/aca…tml

    http://www.wheelsnthings.com/acatalog/DarkmistBentley.jpg

    6 grand for them

    casparwhite;8462713

    not really how much do you think a bentley rim and tyre cost?some can be … not really how much do you think a bentley rim and tyre cost?some can be a grand each easyhttp://www.wheelsnthings.com/acatalog/bentley.html6 grand for them



    Yeah but £300 for an Astra wheel? Those wheels in the pic I wouldn't give 10p for btw.

    agreed those wheels look awful lol

    anyway as said file a complaint and email the seller,if the wheel is the wrong shade and badly refurbed you can provide picture evidence to back up your claim, just take a picture of it next too your original wheels too show the difference.

    Banned

    I hope this gets as exciting as the last ebay tyre dispute on here.

    Banned

    master_chief;8463123

    I hope this gets as exciting as the last ebay tyre dispute on here.



    That guy fitted them (possibly damaging them) so the seller dipped out, this is the total opposite.

    Original Poster

    the guy just said return it and when i receive it ill give a full refund

    Banned

    tinkerbell28;8463166

    That guy fitted them (possibly damaging them) so the seller dipped out, … That guy fitted them (possibly damaging them) so the seller dipped out, this is the total opposite.



    Well done for recognising that :thumbsup:

    cribert;8463514

    the guy just said return it and when i receive it ill give a full refund



    Make sure you return it via a trackable method,just incase the seller doesn't refund and you have to go through Paypal.

    If i were you i'd take pictures of the nail and the tyre/wheel etc BEFORE you send it back just to be on the safe side.
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