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What time do Royal Mail deliver their Special delivery / tracked packages?

I've been up since 7am today waiting for a package from Royal Mail. They're saying they can't deliver it today due to the weather, but I should have it 'first thing tommorow'.

I know Royal Mail work some crazy hours. If it's delivered at 6am then no one will be around and I'll have to wait 24 hours and then go out in the snow to pick it up.

Does anyone know what time these postmen work?

14 Comments

up till 1pm is the guaranteed service

Special Delivery™ ServicesWe have bad weather contingency plans in o … Special Delivery™ ServicesWe have bad weather contingency plans in operation which means the Special Delivery™ next day guarantee remains in place today. We are monitoring the weather conditions very closely and will issue any updates on this situation on these pages.



More up to date info can be found here http://www.royalmail.com/customer-service/service-updates

royalmail.com/del…aqs

Edited by: "simplyjimbo" 22nd Jan 2013

I believe Royal Mail are not allowed to deliver before 7am so you could expect your delivery any time after 7am I think.
The time of delivery guarantee is usually 1 pm in most places but can be later depending on the location.
Edited by: "LJM" 22nd Jan 2013

Banned

I usaually recieve my Special delivery / tracked packages on the 2nd round between 1-3pm

Got mine today at about 9am, think they have to be delivered by 1pm but not sure what time they start, sorry! Hope it turns up today for you!

It's a known fact that every city / town / village get a Special delivery / tracked packages at 10.38am Mon- Fri.......... allow a little longer if there is a disruption (eg snow)

[quote=Ellie Phant]It's a known fact that every city / town / village get a Special delivery / tracked packages at 10.38am Mon- Fri.......... allow a little longer if there is a disruption (eg snow)[/quot

Eh? They're ALL delivered at 10 .38?

Is it a large parcel ? If so it probably come by those little Bedford vans , so then when have you had a delivery before from a van if you can remember the time? If it something small, then maybe it come when your letters usually arrive ? Or it may just randomly turn up as late as 4 or 5pm.

mine says the following when tracking the item:

"Your item has reached the delivery office and is out for delivery.

We can confirm that your item left the delivery office this morning and should arrive shortly if it hasn’t been delivered already."

It is now 4.18pm and nothing has arrived. The item was sent on Friday, guaranteed for Saturday delivery.

there is no second round no more. Depending on size of special it could be your walking postman or a van driver.
Most postmens duties finish at 2. but they have to deliver the specials before 1pm or its a refund for the sender.

Maybe you could call up Royal Mail customer services and they be able to give you a phone number for your local sorting office and perhaps they could put it out for collection....If you can get out then go for it yourself, some them are open till 8pm some evenings to collect mail.

So if the post man has my parcel could i ring and see if i can go and collect it from the depot instead of waiting longer for them to deliver it?

yes you can. i have in the past gone to my depot to collect it mind you....you gotta be there early before they put it on van ready for delivery. you will need some id with your name and address on to prove who you are. my postman can deliver anything right up until 5 pm which is a nightmare so if i need to go out but need the parcel i will goto the depot at 8am....one less thing then for mr postman to deliver!!

I have been waiting in all day for my parcel to come and to my annoyance it's now 6:30pm and it still hasn't come even though I paid extra for it to be delivered today

sayneii

I have been waiting in all day for my parcel to come and to my annoyance … I have been waiting in all day for my parcel to come and to my annoyance it's now 6:30pm and it still hasn't come even though I paid extra for it to be delivered today



Has it been sent by Special Delivery or recorded delivery?

Have you got a tracking number from the retailer?

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