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What's the best way to contact Sky about my broadband contract

5
Found 25th Aug 2017
I have broadband with Sky but I'm not sure when my contract ends. I've looked through all my details online but there doesn't appear to be any mention of my contract length/end date.
I've looked into ways of contacting them but there doesn't appear to be a live chat or email option, and when I tried calling I was kept on the phone for 20 minutes only to be disconnected. They seem to want you to use their message facility but I don't want to go about given details by text.

Has anyone had any experience of contacting them easily? It seems strange that you can't find info about your own account online.
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5 Comments
The mysky app has a messaging feature, it's not exactly live chat but they tend to reply pretty quickly.
facebook maybe ? I did mine on live chat box
Skaman44 m ago

The mysky app has a messaging feature, it's not exactly live chat but they …The mysky app has a messaging feature, it's not exactly live chat but they tend to reply pretty quickly.


Thanks, I'll give it a try
anthea37 m ago

facebook maybe ? I did mine on live chat box


I'm not a big facebook fan. Try and limit my time on there as much as is humanly possible
Thanks for the replies guys
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