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    Which broadband to choose 02 v TalkTalk?

    Need to get a new broadband connection..is anyone on either of the above suppliers if so how good are they??

    31 Comments

    SuperEd

    im with o2 excellent service,uk call centres,cant fault them and talk talk i wouldnt touch!

    Thats a no contest surely!

    O2, would never touch talktalk again

    Original Poster

    goonertillidie;8775453

    im with o2 excellent service,uk call centres,cant fault them and talk … im with o2 excellent service,uk call centres,cant fault them and talk talk i wouldnt touch!



    I've heard 02 keeps disconnecting randomly..?

    Original Poster

    Starr;8775464

    Thats a no contest surely!



    i've had virgin media for the past 3 years...so not sure whats out there...just doin bit of research

    i hate talk talk, there broadband was good but customer service is appalling. when they took over tiscali who i was with at the time, they put my monthly charge up and capped my previously unlimited broadband. i phoned up to cancel my account and they were so rude! one person even slammed the phone down on me when they tried to offer me a better deal and i refused!

    Im with talktalk and about to leave this week to go to O2.
    Talktalk customer service = shocking.

    SuperEd

    Forest_Gump;8775465

    I've heard 02 keeps disconnecting randomly..?



    no mines been fine , only time its been down is when some muppet drilled through they cables... other than that its been excellent.. trust me dont touch talk talk

    ]http//ta…rd/

    Forest_Gump;8775465

    I've heard 02 keeps disconnecting randomly..?



    orange does that too! usually once a day :x

    goonertillidie;8775453

    im with o2 excellent service,uk call centres,cant fault them and talk … im with o2 excellent service,uk call centres,cant fault them and talk talk i wouldnt touch!



    +1 on the customer services

    i only have broadband thro phone line so cant really comment on speed etc

    but 24hrs day 365 days a year customer and technical services(free aswell other company's charge for technical support)

    goonertillidie;8775453

    im with o2 excellent service,uk call centres,cant fault them and talk … im with o2 excellent service,uk call centres,cant fault them and talk talk i wouldnt touch!



    Starr;8775464

    Thats a no contest surely!O2, would never touch talktalk again



    jasonsowden;8775475

    Im with talktalk and about to leave this week to go to O2. Talktalk … Im with talktalk and about to leave this week to go to O2. Talktalk customer service = shocking.



    goonertillidie;8775477

    no mines been fine , only time its been down is when some muppet drilled … no mines been fine , only time its been down is when some muppet drilled through they cables... other than that its been excellent.. trust me dont touch talk talk]http://talktalkhell.wordpress.com/2006/10/21/hate-isnt-too-strong-of-a-word/



    so glad it's not just me!

    SuperEd

    plus topcashback are giving upto £90 cashback on o2 broadband and 3 months free on a 12 month contract ]http//ww…nd/

    I am with TalkTalk, if you dont mind waiting 30 minutes to speak to Raj in India, then this is the one for you.

    o2 no question. Get a free payg sim and top up £10 every 3 months to get broadband for £7.50 a month.

    goonertillidie;8775521

    plus topcashback are giving upto £90 cashback on o2 broadband and 3 … plus topcashback are giving upto £90 cashback on o2 broadband and 3 months free on a 12 month contract ]http://www.topcashback.co.uk/o2_broadband/



    That would work out very cheap indeed for your first year.

    skusey;8775542

    I am with TalkTalk, if you dont mind waiting 30 minutes to speak to Raj … I am with TalkTalk, if you dont mind waiting 30 minutes to speak to Raj in India, then this is the one for you.



    :lol:

    Most tech support for ISP's are abroad but you shouldn't have to use them often so shouldn't matter too much, now if you have to ring them all the time.... then its a problem.

    Jump ship Skusey :thumbsup:

    o2, talk talk are ****

    Borat;8775587

    o2, talk talk are ****



    4 stars?
    Not bad then:)

    No contest o2

    skusey;8775542

    I am with TalkTalk, if you dont mind waiting 30 minutes to speak to Raj … I am with TalkTalk, if you dont mind waiting 30 minutes to speak to Raj in India, then this is the one for you.



    How do you know he's called Raj?! lol :whistling:

    jtx;8775568

    o2 no question. Get a free payg sim and top up £10 every 3 months to get … o2 no question. Get a free payg sim and top up £10 every 3 months to get broadband for £7.50 a month.



    so in theory its 130 for the year. do you have to have been with the for x amount of time before signing up for bband?

    im thinking of changing and do have a PAYG sim. if i connected it up today could I in theory call them tomorrow & get the bband deal for 7.50 a month?

    SuperEd

    lanc_red;8775740

    so in theory its 130 for the year. do you have to have been with the for … so in theory its 130 for the year. do you have to have been with the for x amount of time before signing up for bband?im thinking of changing and do have a PAYG sim. if i connected it up today could I in theory call them tomorrow & get the bband deal for 7.50 a month?



    should be fine :thumbsup:

    goonertillidie;8775779

    should be fine :thumbsup:



    ok cheers, one last question to throw out. what are o2 like with throttling? i d/l via newsgroups and prob do about 15gb a month. am i going to get any hassle with this?

    SuperEd

    lanc_red;8775803

    ok cheers, one last question to throw out. what are o2 like with … ok cheers, one last question to throw out. what are o2 like with throttling? i d/l via newsgroups and prob do about 15gb a month. am i going to get any hassle with this?



    no, I download a fair bit and its unlimited and they mean it :thumbsup: never had any trouble

    goonertillidie;8775821

    no, I download a fair bit and its unlimited and they mean it :thumbsup: … no, I download a fair bit and its unlimited and they mean it :thumbsup: never had any trouble



    cheers for the .nfo :thumbsup:

    Original Poster

    Thanks for all the replies, think i'll go with 02 only negative leaving virgin is that i will HAVE to get a landline which i dont really need, but i think 02 landline and broadband still works out cheaper than virgin broadband on its own...does anyone know if 02 allow free calls to 0845/087 numbers?

    Forest_Gump;8776118

    Thanks for all the replies, think i'll go with 02 only negative leaving … Thanks for all the replies, think i'll go with 02 only negative leaving virgin is that i will HAVE to get a landline which i dont really need, but i think 02 landline and broadband still works out cheaper than virgin broadband on its own...does anyone know if 02 allow free calls to 0845/087 numbers?



    depends on package i know i get 0845 no.s for nothing not sure about 087

    Original Poster

    do i need an active BT line? just read on 02 website that i would need an active BT line even if i'm gettin the 02 landline? bit confused...?

    Forest_Gump;8776336

    do i need an active BT line? just read on 02 website that i would need an … do i need an active BT line? just read on 02 website that i would need an active BT line even if i'm gettin the 02 landline? bit confused...?



    I went with talktalk because i did not have an active BT line running into the property. It only cost £60 with talk talk wheras it would have cost about £140 to install the line with BT.

    I am cancelling my talktalk soon though because uni is finished and their shortest contract was only 24 months. Does anyone know how much it is to cancel. Or how to get it for free?

    Thanks:thumbsup:

    Original Poster

    robappleby89;8776494

    I went with talktalk because i did not have an active BT line running … I went with talktalk because i did not have an active BT line running into the property. It only cost £60 with talk talk wheras it would have cost about £140 to install the line with BT.I am cancelling my talktalk soon though because uni is finished and their shortest contract was only 24 months. Does anyone know how much it is to cancel. Or how to get it for free?Thanks:thumbsup:



    There was an active BT line at my property about a year ago...would that not be fine for a new connection by 02..?

    Just been quoted £127 for a new BT line...what a rip off...

    just to get broadband i having to go through so much crap...lol

    Forest_Gump;8776519

    There was an active BT line at my property about a year ago...would that … There was an active BT line at my property about a year ago...would that not be fine for a new connection by 02..?Just been quoted £127 for a new BT line...what a rip off...just to get broadband i having to go through so much crap...lol



    Yeah i had to go through the same. Thats why i went with talktalk as i was only living there for 12 months and did not want to pay a lot for line installation and then installation from the provider i chose.

    However talktalks customer service is rubbish, but they were the cheapest when needing a new line.

    MUhammud

    I prefer Talk Talk as their broadband service seems … I prefer Talk Talk as their broadband service seems fastersource:http://www.cahanforcitycouncil.com/talk-talk-customer-service/



    Thats great, But 5 years is a long time to hold off getting broadband until you expressed your opinion!
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