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    who else banks with lloyds what do you think of their new website?

    I just logged on and nearly hate everything about the new layout etc also i went to check the mini statement and its not even working.So just phoned up lloyds to tell them and they were saying they had loads of complaints etc
    So if you feel the same please phone and make your feelings known.

    19 Comments

    Supermod

    I like it.

    I have to admit i liked it too. I only logged on to pay someone set up in my system and it worked fine

    I to don't really like the new layout!

    I hate it.

    Original Poster

    ok so far we have 2 who like it and 2 people who dont please anyone who do ordont like it phone lloyds up and tell them.

    I like it. alot.

    loving it so far

    Hate it sooooo very much! It seems all over the place to me, loved it before as it was really simple to use. Will probably get used to it soon enough but not happy so far!

    Original Poster

    Ok can the people who are saying they love it or hate it please say why i think its so confusing the new layout and it doesnt help certain features like mini statements are not working.

    I dont mind the new layout-once you are used to it,its fine. However they seem to be having a few teething problems-Ive been logged out a few times,had pages expired etc.

    The tabs for different accounts are much better,altho the new transfer system is weird-it calls you to add the recipient,but doesnt call to verify the amounts anymore.

    its rubbish

    mines no different oO

    I've no problems with it at all - use it every day for business and personal accounts and I like it it's straightforward and actually more logical than the old one for swapping between accounts etc. You'll get used to it !!

    Banned

    It feels more like a news website than a bank, it doesn't feel very professional, secure or safe.

    i absolutely hate it!

    gonna boycott Lloyds and make my own banking site

    who wants to sign a petition and join mine...
    Edited by: "numptyj" 24th Jul 2010

    Banned

    why do people still stick with banks that are continually awarded the most expensive for charges / worst for CS?

    e.g. lloyds, natwest, barclays, rbs

    Banned

    csiman

    why do people still stick with banks that are continually awarded the … why do people still stick with banks that are continually awarded the most expensive for charges / worst for CS?



    If you don't use either CS or cause yourself to be charged for anything why would you leave?

    on a side note I've never had a problem with their customer service.

    Banned

    lumoruk

    If you don't use either CS or cause yourself to be charged for anything … If you don't use either CS or cause yourself to be charged for anything why would you leave?on a side note I've never had a problem with their customer service.


    maybe as a protest for how they have cost the country hundreds of billions due to their financial mismanagement

    but seriously, if everyone left the high fee charging / low CS quality accounts then perhaps they would concentrate on improving their accounts

    its customer lethargy that gives them no impetus to improve. Same could be said for BT, BG et al
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