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Who will deliver an american fridge freezer up three flights of stairs?

38
Found 16th Sep 2014
I am trying to spend close to a thousand pounds on a Samsung American fridge freezer but no one seems capable/ willing of delivering it. I live on the top floor flat up three flights of stairs. There is plenty of room to maneuver but no lift. It will be a big job to get the item up stairs but my removal company got a huge 3 piece suite up the stairs which has a sofa bed in it. I am sure it weighs more than the Fridge and is much bigger.

any ideas?
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38 Comments
Hire yourself a van-buy a discounted shop floor model, and get 3 burley mates to help you!
Yes speak to a removals company who specialise in moving heavy, encumbering items. Costly but effective.
Where do you live?! May be 3 or 4 members on here close by that will assist for a few pounds or a pint!!
Ermm the fridge freezer will definitely weight more than a sofa, 120kg +

Wouldn't the company you are buying it from deliver up the stairs?
Curry's did our but just to a house and had to use a special trolley thing.
I think it is pretty dangerous carrying it up the stairs due to size.
Unless they have special equipment?
AnnaMak

Ermm the fridge freezer will definitely weight more than a sofa, 120kg … Ermm the fridge freezer will definitely weight more than a sofa, 120kg +Wouldn't the company you are buying it from deliver up the stairs?Curry's did our but just to a house and had to use a special trolley thing.I think it is pretty dangerous carrying it up the stairs due to size.Unless they have special equipment?



Agreed. I had to move my parents one and it took three pretty strong men just to move it from the truck into the kitchen (three doors and about 40mtrs) they are damn heavy those things and very awkward due to the weight distribution. Not surprised companies won't do it - with various liability and health and safety issues it isn't worth the risk based on the profit margin.
You might have to rethink your purchase, yes 3 or 4 mates might be able to get it up the stairs BUT what if it falls or breaks, who's going to pay....when we moved ours from house to house (Needed a Van with Tail Lift) we had to take the doors off the bleeding thing, as it wouldn't fit through the internal doors and that was the easy bit, with 4 of us.

Not saying it can't be done as not seen the location but would have thought it wont be cheap to do it properly/safely if it can....


Edited by: "Likely2" 16th Sep 2014
This is the exact problem You would have thought delivery companies have some way of delivering this stuff? I mean they are the delivery experts. It seems not. Looks like I just have to get a standard one.
ken-doh

This is the exact problem You would have thought delivery companies … This is the exact problem You would have thought delivery companies have some way of delivering this stuff? I mean they are the delivery experts. It seems not. Looks like I just have to get a standard one.



Not at all, the risk is to high based on the the small profit margins for a standard delivery company. If you drop that thing whilst lifting it up a single flight of stairs it could kill someone! Someone out there will offer a service like this but it will more than likely be cost prohibitive.
ken-doh

This is the exact problem You would have thought delivery companies … This is the exact problem You would have thought delivery companies have some way of delivering this stuff? I mean they are the delivery experts. It seems not. Looks like I just have to get a standard one.



Maybe an idea to try a Piano Movers in your area, they move all sorts of size and shapes....
I work for BRS that supplies b&q store to home and hiab drivers, situations like this are always down to the driving team. Health and Safety is always going to come first especially with an item of this size.

Delivery experts as it moving stuff around corners maybe moving 120kg around corners is another story.

Flat ground you have things like sack barrows stairs is just peoples hands im afraid
Edited by: "deanyouk" 16th Sep 2014
why dont you ring a few companys and see what they say.... me personally would give ao.com a ring and ask what their policy is...
My flat is on the third floor. I recently bought a fridge freezer from John Lewis. There wasnt an issue with the delivery.
try putting an ad on shiply.com theres plenty people on there that may be wiling to it
when delivery guys turn up bung erm couple quid : )
whatsThePoint

tell them you want delivery to your kitchen included in the price or … tell them you want delivery to your kitchen included in the price or you'll go elsewhere



And you think that will force them to change their policy? Don't be so ignorant.
Edited by: "ipswich78" 16th Sep 2014
You got no chance. I used to deliver electrical goods and hated having American fridge freezers on the van.

If you were to place an order someone would have to come and do a survey, once they realise you live on the third floor and it needs to go up the stairs your order would be cancelled, there is simply no safe way of carrying one of these bad boys up a flight of stairs.

Just getting these things into a downstairs kitchen is a job and a half, 99% of the time the doors have to come off unless the customer has patio or French doors direct into the kitchen.

The weight of these things was horrendous and very difficult to get a grip to carry them.

Looks like you will have to stick with a standard size fridge freezer unfortunately.

P.S. I also used to have my own removal firm and no way is a large sofa bed to be compared to an American fridge freezer. For a start a sofa bed can be put down to rest half way up the stairs while the lads take a 2 minute breather, try doing that with a fridge and you risk damage to the side, it is just not practical.

Also the sofa bed would weigh probably half the fridge, even a full metal action one.
Edited by: "NEtech" 17th Sep 2014
Thank you everyone for all the advice. I called loads of companies. I initially bought it from AO.com and advanced logistics came to deliver it, they said no. It seems these guys deliver direct from Samsung so they will be used no matter who I order from.

I am half tempted to get 5 mates to carry it up but I do not understand why delivery companies cannot just send 4 people for an extra cost of extra large delivery items for an extra 50 quid. There is obviously a huge market for this because I have found loads of threads about it.

ken-doh

Thank you everyone for all the advice. I called loads of companies. I … Thank you everyone for all the advice. I called loads of companies. I initially bought it from AO.com and advanced logistics came to deliver it, they said no. It seems these guys deliver direct from Samsung so they will be used no matter who I order from. I am half tempted to get 5 mates to carry it up but I do not understand why delivery companies cannot just send 4 people for an extra cost of extra large delivery items for an extra 50 quid. There is obviously a huge market for this because I have found loads of threads about it.



The extra £50 won't be worth it. As you said they would ned to send extra people to help with the lifting. Insurance costs would also be higher as their is a much great risk.

So on the assumption that you would normally have two people deliver an item - an extra two people (would four people even fit in a delivery truck?), extra transport and insurance - £50 simply won't cover it. For the extra costs involved the public just wouldn't pay for the delivery of these items.

That's why they don't do it i'm afraid.
ipswich78

The extra £50 won't be worth it. As you said they would ned to send extra … The extra £50 won't be worth it. As you said they would ned to send extra people to help with the lifting. Insurance costs would also be higher as their is a much great risk.So on the assumption that you would normally have two people deliver an item - an extra two people (would four people even fit in a delivery truck?), extra transport and insurance - £50 simply won't cover it. For the extra costs involved the public just wouldn't pay for the delivery of these items.That's why they don't do it i'm afraid.




Actually @ 50 Per delivery. 5 a day = 250 a day.
@ 50 per delivery and 10 a day = 500 a day

20 working days in a month would generate between 5,000 and 10,000 pounds per month. 60k - 120k per year

This is on top of the normal deliveries and there would also be the additional sales of the fridge freezers. Obviously I am one of Joe public that would pay.


Edited by: "ken-doh" 17th Sep 2014
ken-doh

Actually @ 50 Per delivery. 5 a day = 250 a day. @ 50 per delivery and 10 … Actually @ 50 Per delivery. 5 a day = 250 a day. @ 50 per delivery and 10 a day = 500 a day20 working days in a month would generate between 5,000 and 10,000 pounds per month. 60k - 120k per yearThis is on top of the normal deliveries and there would also be the additional sales of the fridge freezers. Obviously I am one of Joe public that would pay.



Unfortunately business isn't as easy as just pumping out some figures like that. If you're that confident you should setup a business specialising in it...
ken-doh

Actually @ 50 Per delivery. 5 a day = 250 a day. @ 50 per delivery and 10 … Actually @ 50 Per delivery. 5 a day = 250 a day. @ 50 per delivery and 10 a day = 500 a day20 working days in a month would generate between 5,000 and 10,000 pounds per month. 60k - 120k per yearThis is on top of the normal deliveries and there would also be the additional sales of the fridge freezers. Obviously I am one of Joe public that would pay.



that reminds me of some of the "business plans" ppl take on dragons den

guess what happens

Edited by: "Infractionboi" 17th Sep 2014
Just a thought as I used to sell these. Have you measured if it will fit through your front door? Most people do not. It will not fit through a standard front door. I would not want to carry one up 3 fights of stairs. It was bad enough having to unbox them to put on the shop floor.
ken-doh

Thank you everyone for all the advice. I called loads of companies. I … Thank you everyone for all the advice. I called loads of companies. I initially bought it from AO.com and advanced logistics came to deliver it, they said no. It seems these guys deliver direct from Samsung so they will be used no matter who I order from. I am half tempted to get 5 mates to carry it up but I do not understand why delivery companies cannot just send 4 people for an extra cost of extra large delivery items for an extra 50 quid. There is obviously a huge market for this because I have found loads of threads about it.



oO

There is a huge market because it is a market that just does not exist. Insurance alone would wipe out any profits!

Yes you can order the fridge freezer and get it dropped off at ground floor. Then get your so called cowboys to get it up to your 3rd floor property, but good luck with that one.

I for one do not think you understand the logistics and red tape involved in such a thing.
ken-doh

Actually @ 50 Per delivery. 5 a day = 250 a day. @ 50 per delivery and 10 … Actually @ 50 Per delivery. 5 a day = 250 a day. @ 50 per delivery and 10 a day = 500 a day20 working days in a month would generate between 5,000 and 10,000 pounds per month. 60k - 120k per yearThis is on top of the normal deliveries and there would also be the additional sales of the fridge freezers. Obviously I am one of Joe public that would pay.



What? Are you saying that one van would deliver 5 maybe 10 per day? You live in Cuckoo land! I used to deliver for the whole of the North East along with about 10 other vans and between us we would maybe see 1 or 2 American Fridge Freezers per day.

You stick to your figures and work out your next business plan......(_;)
I guess if people do not buy many of them it would not work lol.
I think I am going to try to order from John Lewis and Currys. hopefully one of them will deliver. I will offer the delivery guys some extra cash also.
I don't know whose front or kitchen doors they don't fit - the width is 90cm, in fact 1.5cm less so it fits through standard front door and kitchen door, no need to take these off. On the other hand, my sofa delivery guys did come through patio doors.

Also with fridge no one cane out to measure anything, they don't have time for this.

Curry's delivered no problems but we live in a house. So flat is totally different!
Just buy a field, get the fridge delivered into the middle and build a house around it. Simple X)
ken-doh

I think I am going to try to order from John Lewis and Currys. hopefully … I think I am going to try to order from John Lewis and Currys. hopefully one of them will deliver. I will offer the delivery guys some extra cash also.



Just check before you order it... As I mentioned in a post above I had to move one of these on behalf of my parents, two delivery men will NOT be able to lift it up two / three flights of stairs.
AnnaMak

I don't know whose front or kitchen doors they don't fit - the width is … I don't know whose front or kitchen doors they don't fit - the width is 90cm, in fact 1.5cm less so it fits through standard front door and kitchen door, no need to take these off. On the other hand, my sofa delivery guys did come through patio doors.Also with fridge no one cane out to measure anything, they don't have time for this.Curry's delivered no problems but we live in a house. So flat is totally different!



We had to take the doors off the Fridge Freezer to get in through a front door and 3 internal doors, ours is big though, one of the original Samsungs, much better built than todays equivalent.

We had to take a window out to get a 'standard' 3 seater sofa in....
Edited by: "Likely2" 18th Sep 2014
Likely2

We had to take the doors off the Fridge Freezer to get in through a front … We had to take the doors off the Fridge Freezer to get in through a front door and 3 internal doors, ours is big though, one of the original Samsungs, much better built than todays equivalent.We had to take a window out to get a 'standard' 3 seater sofa in....



I reckon your doorways are pretty small then
AnnaMak

I reckon your doorways are pretty small then



No Anna, normal size, it's the Samsung that was too big....we were in Currys earlier and noticed how smaller they seem now. never noticed before, must be age....we bought ours 14yrs ago for £550 when it should have been £1500 because of a slight dent in the side and the difference in build quality and size compared to todays models is noticable.
Edited by: "Likely2" 19th Sep 2014
It was about 10 years ago when I used to deliver these for Mastercare, whom in turn were the delivery company for Currys/Dixons.

Back then to get these American fridge freezers into your home you needed a survey, they simply would not accept the sale until a survey had been completed. 99% of the time the doors had to come off, and there would be no way on earth these would get delivered up a single flight of stairs, never mind the third floor. oO

However, this was a long time ago and technology changes, maybe these things are now lighter and thinner (so they fit through normal doors), I just don't know. But going by the OP's comments it is clear that no company is prepared to deliver this to their property.......I think that is a clue that the OP needs to settle for a normal fridge freezer unless he/she can carry it upstairs themselves along with their mates.


gemsta83

Where do you live?! May be 3 or 4 members on here close by that will … Where do you live?! May be 3 or 4 members on here close by that will assist for a few pounds or a pint!!


^this
Oh you're from Essex. I'm nowhere near.
I am in South London. I moved 125kg is not that heavy for two people. Including me that is 3 fully grown blokes. I think it is possible but alas - a single fridge it is.


Edited by: "ken-doh" 22nd Sep 2014
ken-doh

I am in South London. I moved 125kg is not that heavy for two people. … I am in South London. I moved 125kg is not that heavy for two people. Including me that is 3 fully grown blokes. I think it is possible but alas - a single fridge it is.



I'll turn into turtlemode for you and carry it up the stairs on my back for £50
I remember replying to this post. However, I been looking at this website and they seem to offer a delivery of American Fridge Freezer to first floor at a cost:

RANGEMASTER COOKERS, SxS & DXD AMERICAN FRIDGE FREEZER DELIVERIES
If you have ordered a Rangemaster range cooker or an American fridge freezer, you have three delivery options:
•One man kerbside - Free
•Two man into the ground floor room of your choice (connection/disconnection available) - £60
•Three man first floor delivery (connection/disconnection available) - £150

cookersandovens.co.uk/del…tml
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