Groups

    why?

    okay so i have a account with o2 online i ordered a phone at xmas for my mum and ordered mobile broadband last month, last nite i tried to buy a new mobile for me but it said i had to phone telesales when i phoned i asked what the problem was and he said their policy is only 2 orders per account EVER!! anyone understand this? do they not want to sell their products?? strange very strange

    7 Comments

    Because most the mobiles are subsidised by the network.

    We have a account with O2

    We have broadband .....mobile broadband......and 4 mobiles.
    you cannot be talking to the right dept.

    First tell them you wish to cancel them watch them give you what you want.:thumbsup:

    Original Poster

    lesto123;4508944

    We have a account with O2We have broadband .....mobile broadband......and … We have a account with O2We have broadband .....mobile broadband......and 4 mobiles.you cannot be talking to the right dept.First tell them you wish to cancel them watch them give you what you want.:thumbsup:



    did you order them all online? he said if i want to order anything else i have to do by phone or open a new account

    bellows;4509002

    did you order them all online? he said if i want to order anything else i … did you order them all online? he said if i want to order anything else i have to do by phone or open a new account



    No phone them talk to a real person It makes sence:thumbsup:

    agree with lesto123 ..... your probably talking to the wrong people. I Have 2 contracts 2 phones with broadband. Also ordered another 2 phones for mum and sis.

    Talk over the phone - give them your acc details and order - i didnt even have to give my payment details again.

    good luck

    Banned

    I think they have a policy of 2 handsets within 3 months or something like that, with Pay as You go, not sure about Contract that goes by your credit score, CPW normally has something similar as do most places, even play at christmas time they change/enforce their policy of 2 handsets per month, during the rest of the year they dont bother.

    Original Poster

    i dont want to order over the phone as i wont get quidco
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. Sad Gazza anecdote August 8th 2017 - Beyond help?1420
      2. ❅☁☁❅ I want☼to talk☼about the☔WEATHER☔no politics☃no religion❅☁☁❅18846154
      3. How dangerous is Donald trump?28128
      4. What are you loving on the BBC at the moment?63218

      See more discussions