Why can I not get through to customer services on Vodafone!!!!!

15
Found 21st Sep 2009
I'm raging!!! they've just charged me £62 for my month when im on the £15 a month plan!!! they had to cancel the first sim they sent out as the woman on the other end messed up transferring my number over and now this!

trie phoning 191 and cant get through!!!

  1. Misc
  2. Vodafone
15 Comments

Original Poster

I've decided to leave them after a month, i thought they were good, but no, I doubt i will even get my money back!! I've now went into my overdraft because of them!

Banned

Yeah, I think its cos they dont like you :thumbsup: I would feel paranoid if I were you

You been calling there hotline to much :thumbsup:

Original Poster

sculpturatus;6352201

Yeah, I think its cos they dont like you :thumbsup: I would feel paranoid … Yeah, I think its cos they dont like you :thumbsup: I would feel paranoid if I were you



cheers for the help, im not paranoid just annoyed

Original Poster

Adam2050;6352215

You been calling there hotline to much :thumbsup:



lol, the only thing ive been doing is going on the internet now and again, and ive looked at my bill and supposedly its £25, dont know where they got £62 from

cribert;6352226

lol, the only thing ive been doing is going on the internet now and … lol, the only thing ive been doing is going on the internet now and again, and ive looked at my bill and supposedly its £25, dont know where they got £62 from



Sounds like you been charged for internet access.

You sure this was included?

Original Poster

Adam2050;6352253

Sounds like you been charged for internet access.You sure this was … Sounds like you been charged for internet access.You sure this was included?



no internet access wasnt included, but on my bill the charge total is £25.61, but on my bank statement its £62!

its a £15/month sim only deal

cribert;6352263

no internet access wasnt included, but on my bill the charge total is … no internet access wasnt included, but on my bill the charge total is £25.61, but on my bank statement its £62!its a £15/month sim only deal



Is it a month deal or a contract?

Original Poster

Adam2050;6352286

Is it a month deal or a contract?



month to month deal

cribert;6352299

month to month deal



Get your money back and threaten to go elsewhere.

I despise Vodafone, money grabbing nits.

Go with the 02 version you can swap the texts for internet access.

Banned

cribert;6352216

cheers for the help, im not paranoid just annoyed



No problemo :thumbsup:

Original Poster

Adam2050;6352303

Get your money back and threaten to go elsewhere.I despise Vodafone, … Get your money back and threaten to go elsewhere.I despise Vodafone, money grabbing nits.Go with the 02 version you can swap the texts for internet access.



thanks mate:thumbsup:

Mine was £58 - apparantly they like to take 2 months bills in advance without saying anything - I wish I could leave - but its a contract for 24 months I think - GUTTED!

Original Poster

Meadsy4742;6352368

Mine was £58 - apparantly they like to take 2 months bills in advance … Mine was £58 - apparantly they like to take 2 months bills in advance without saying anything - I wish I could leave - but its a contract for 24 months I think - GUTTED!



ano bloody ridiculous

ive rang them today, had to hold about 5 mins but got thru. never had any probs with Voda to be honest and been with them for around 15 years.

o2 are ok as well as I have a contract with them also but you wont get anything over and beyond the terms of the contract, they can be very unhelpful.
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