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    Why did the identity Direct Deal for a personalised xmas book for 1p just dissapear?

    I just ordered one before it dissapeared and was wondering why it was pulled?!

    32 Comments

    I had a look but the checkout process didnt look secure so didnt go any further, watch your card for odd transactions.

    The https was fine but see below image as the padlock secure indicator threw up doubts.
    http://img75.imageshack.us/img75/9734/ooojv1.png

    It was removed to check out

    rayman;2949784

    It was removed to check out



    What's 'check out' please rayman?
    The checkout page was https:// I thought that meant it was secure?!

    amanda f;2949811

    What's 'check out' please rayman?



    The part where you give your payment details and address etc

    I ordered one too, hope it's ok

    Original Poster

    Well i have received a confirmation of order email so i hope its ok

    Thank you for shopping at Identity Direct. We hope you will be happy with your products and they bring great joy.

    Please allow up to 21 days for your products to be personalised and sent to you by mail. We will send you emails over the next week when your order is being personalised and then when we have sent them to you.

    Please check your confirmation email carefully to ensure that the products specified are as per your order.

    If you have any questions or concerns please click here to contact us or just reply to this email. Remember always quote your order number below so we can locate your order details.

    Can you please add our eMail address to your safe senders list to ensure our eMails reach you and are not blocked as spam.



    Order Number: UK***************
    Date: 2008-09-11, 15:48:38

    --------------------------------------------------------------------------------

    Total

    --------------------------------------------------------------------------------

    Purchase price: £ 0.01
    Postage and Packing: £ 1.99

    --------------------------------------------------------------------------------

    Total Inc.: £ 2.00

    I havent had an email yet but it did says it was successful on the site

    pinkkitty2007;2949834

    Well i have received a confirmation of order email so i hope its … Well i have received a confirmation of order email so i hope its okPurchase price: £ 0.01 Postage and Packing: £ 1.99 --------------------------------------------------------------------------------Total Inc.: £ 2.00



    Pinkkitty - did you not use the code the OP gave?! My email says:

    Purchase price: £ 0.01
    Postage and Packing: £ 1.99
    Less Discount: -£ 1.99

    --------------------------------------------------------------------------------

    Total Inc.: £ 0.01

    Original Poster

    amanda f;2949875

    Pinkkitty - did you not use the code the OP gave?! My email … Pinkkitty - did you not use the code the OP gave?! My email says:Purchase price: £ 0.01 Postage and Packing: £ 1.99 Less Discount: -£ 1.99 --------------------------------------------------------------------------------Total Inc.: £ 0.01





    Nope the deal wasnt up long enough for me to read it properly.:x

    what is the code for free postage?

    The code for £1.99 off was 10980 (it was posted on MSE - and none of the threads for this deal have been removed there!) I don't know if it was for free postage, or £1.99 off as the postage for my one item was meant to have been £1.99.

    Sorry, it might be perfectly okay with the https in the URL but this shows up from the info harlzter has shown above

    http://i297.photobucket.com/albums/mm208/raymanbucket/identity.jpg

    Parts of the page aren't encrypted ^

    thanks

    does this mean its ok or not please advise

    I have a secure padlock at the bottom of my payment page??

    anyone know where to put in the code?

    cheerleader;2955440

    anyone know where to put in the code?



    Right at the bottom of the payment page. Delete the one in there.

    cheerleader;2955440

    anyone know where to put in the code?


    not to worry got it :thumbsup:

    andreahh24;2955455

    Right at the bottom of the payment page. Delete the one in there.


    thanks just spotted it :lol: oh well got 1 for £2 the other for 1p

    Any verdict on this website? Do I need to cancel my cards??

    Just to let you know, I got my despatch email today

    Another xmas prezzy sorted! :santa:

    I got my email to say item dispatched, just checked my credit card statement, and I have been charged £2 and not the 1p it says on my confirmation of order email! Not sure where I would stand there, but I suppose for £2 its still not a bad deal

    Original Poster

    amanda f;3051418

    I got my email to say item dispatched, just checked my credit card … I got my email to say item dispatched, just checked my credit card statement, and I have been charged £2 and not the 1p it says on my confirmation of order email! Not sure where I would stand there, but I suppose for £2 its still not a bad deal



    There is alot of comments over on mse saying that postage was being charged along with the 1p and that the 1p books were limited to one per customer and people that ordered more than one at 1p would have the extra books charged at full price:?

    I only ordered 1 book (although at that price I should have got a few for friends really).

    Do you have a link for the MSE thread - I don't use that site much as I get completely lost on there!! cheers :thumbsup:

    PinkKitty...I was looking at your profile to see where you were and it doesn't tell me??

    Original Poster

    amanda f;3051630

    I only ordered 1 book (although at that price I should have got a few for … I only ordered 1 book (although at that price I should have got a few for friends really).Do you have a link for the MSE thread - I don't use that site much as I get completely lost on there!! cheers :thumbsup:



    forums.moneysavingexpert.com/sho…619

    Original Poster

    bazzaric;3051652

    PinkKitty...I was looking at your profile to see where you were and it … PinkKitty...I was looking at your profile to see where you were and it doesn't tell me??



    Is it working now?

    pinkkitty2007;3051667

    Is it working now?



    Yeah, strange. I wonder if it only works when you are signed in?

    Original Poster

    bazzaric;3051729

    Yeah, strange. I wonder if it only works when you are signed in?



    Why were you looking for me? Do i have my own stalker?!:p

    I hadn't seen you around for a while, and yeah, I like reading your comments and of course your very stalkable! :oops:

    Original Poster

    bazzaric;3051818

    I hadn't seen you around for a while, and yeah, I like reading your … I hadn't seen you around for a while, and yeah, I like reading your comments and of course your very stalkable! :oops:



    :w00t:Im flattered. Unfortunately i now work 6 days a week so am too busy for the internet these days :cry:

    Just had my book delivered,used this company a few times,had no probs at all,they are linked to the NHS discount site,this is how I found them. Anyone got their book yet. If not info below to contact them etc.


    If I receive my order and find some of the products are unsuitable, not what I expected, damaged upon receipt or personalised incorrectly, what action can be taken to resolve this issue?

    We offer a 100% money back guarantee. If you have received an order which is damaged, all you need to do is return the product to us within 30 days and we would be more than happy to offer a replacement on the product or refund. Please contact our[COLOR=red] Customer Service Department on 0845 450 5098[/COLOR] for instructions on how to return your product. Please note that we do not replace or refund if you incorrectly enter your personalisation details when ordering on our website.

    Is the website secure?

    The most crucial page on the website is the Secure Checkout page. This is where you provide your billing and shipping details as well as your payment details. This page has a security encryption set up to ensure all customer details cannot be accessed and is represented by the little padlock in the bottom right hand corner of your tool bar. [COLOR=red]You will not see the padlock if you are just browsing through the web site.[/COLOR]

    Previous thread about ordering from them,seemed to go ok too.
    hotukdeals.com/ite…-0/
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