Wii NOT reading discs

19
Found 16th Apr 2008
Hi,

Hoping someone can help here. I had my Wii since launch and TODAY I went out and bought Mario Kart. Kids were really excited.
Put the dics in and it came up with "unable to read dics". Tried another Wii game, and same thing.
Sounds like a clicking noise when its trying to read the disc. Emailed Nontendo and awaiting response. Anyone help?
Thanks in advance.

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18 Comments

Could there be something in it? Smaller children have been known to post stuff into the slot!

Original Poster

No, I'm pretty sure. I read somewhere on the web that it could be the cogs or something....

call 0870-606 0247 uk nintendo service cetre

Original Poster

Thanks, I'll give them a ring first thing tomorrow.

Had the same problem in January. Luckily it was only 4 months old so Game replaced it for me. It is a known problem and you should get it repaired/replaced.

Original Poster

Silly question, but anyone has any ideas on how much its gonna cost me to get it repaired. I've also heard that its a known problem, so was just wondering how much its gonna cost.

stupid question, but have u made sure its in the right way?

Original Poster

Not a stupid answer > YES:thumbsup:

Banned

up date your wii first mate

Original Poster

just done a system update.

I had the same problem with Wii Sports. Eventually when I got through to Nintendo, they sent me a pre paid label and I had to return my Wii console - they replaced the disc reader in it. But it still wouldn't play the game so I returned the game and eventually got a replacement game and all is well.

Remember though to use this number - 01753483700. It's the same as the 0870 one but cheaper!

BTW Nintendo replaired and replaced all free of charge for me - hope it's the same for you.

Original Poster

melmorc;1907973

I had the same problem with Wii Sports. Eventually when I got through to … I had the same problem with Wii Sports. Eventually when I got through to Nintendo, they sent me a pre paid label and I had to return my Wii console - they replaced the disc reader in it. But it still wouldn't play the game so I returned the game and eventually got a replacement game and all is well.Remember though to use this number - 01753483700. It's the same as the 0870 one but cheaper!BTW Nintendo replaired and replaced all free of charge for me - hope it's the same for you.



Thanks for the Number:thumbsup:
BTW how old was your wii? Was it over 12months old?

Mine was less than 12 months but I didnlt send them anything (e.g. receipt) so not sure how they would know?

iceman10;1908325

Thanks for the Number:thumbsup:BTW how old was your wii? Was it over … Thanks for the Number:thumbsup:BTW how old was your wii? Was it over 12months old?

Original Poster

Thanks and we'll see what Nintendo say tomorrow...

When i put mario kart in for the first time, It was just trying reading the disc for about 2 minutes, then it came up that i needed to update . Then it worked.

Allthough you have already updated your wii, seems like its a hardware error

give it a wack one of my controlers stopped working i gave it a wack it's fine now

Original Poster

GOOD NEWS! I sent it off for repair last Monday, got it back yesterday. FIXED. Excellent Nintendo service, didn't cost a penny either, even though I got my Wii on launch day

hmm i know this old but my sisters one is just over a year old and has been used very little, switched it on the other day and it wont read any discs!

just as she said i could have it as well....
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