wilkinsons- taking faulty toys back

Found 28th Nov 2008
hiya i bbought my son a remote controld digger the other day from wilkinsons,although he could not wait to get home to open it so we opened it on the bus on the way home. unortunatly when we got home we realised it did not work.it was a caterpillar digger although its clearly got wilkinsons on the bottom . will they swop this without a receipt or a box ????

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4 Comments

Did you pay by card -
A bank statement will count as proof of purchase

Original Poster

paid by cash unfortunaetly:gift:

Your best bet will be to phone them - but they don't have to exchange it.

A way around it would be to buy another one KEEP THE RECEIPT and then take the broken one back with the receipt for a full refund.

One word. Batteries :lol:
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