Wow! Here's a turn up for the books.................

Found 22nd Jul 2010
Secure message from Smile, received this morning:

Hello Mr & Mrs Thingymabob,

We have noticed that on 21 July 2010 you incurred one or more charges relating to an informal overdraft request.

As you have not been overdrawn for a while (or may never have been overdrawn) we think it's only fair that we waive some or all of these charges.

We are pleased to confirm that all of the following charge(s) will be waived on this occasion.

UNPAID ITEM CHARGE(S) £30.00

Please note that any further informal overdraft requests on this account will incur the normal charges as detailed in the bank's Account Charges Leaflet which can be found at smile.co.uk/gen…ons.

If you have any questions please reply to this message.

Thanks

smile


I damn near fell off my chair when I read it!

9 Comments

in b4 all those who say you should manage your money better (_;)

Nice going tho

Original Poster

aardvarking

in b4 all those who say you should manage your money better (_;)Nice … in b4 all those who say you should manage your money better (_;)Nice going tho



Yeah, I know. Before anyone does though, I'll just say I'm not complaining about charges and fully deserved and expected to be charged. I'm just saying it makes a nice change, and it's nice that it appears that they do actually appear to take a little time to look into individual circumstances.

is your surname really thingamybob???

Original Poster

Yes (_;)

Thats the coolest surname ever ha ha

Banned

best bank going imho

Banned

I chopped my trouser legs off below the knees and threw them into a library.

Now there's a turn-up for the books!

Original Poster

KillFelix

I chopped my trouser legs off below the knees and threw them into a … I chopped my trouser legs off below the knees and threw them into a library.Now there's a turn-up for the books!



Oh yeah. Good that

Banned

deek72

Oh yeah. Good that



Thanks
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