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    wrong tv sent to me what would you do?

    Ordered a £700 40 inch tv last week, well i recieved a package from Amazon this morning and theres a tv but its a smaller version only 22 inches, Ive checked the order number on the invoice and it correspondes with mine so i know its not someone else order so why have they sent me this one?
    Ive sent them an email but still waiting for a reply.
    where do i stand in this situation?

    24 Comments

    they will send you the right one and will get a courier to pick up the wrong one - usually DHL assuming you didn't order the wrong one in the 1st place.

    Could you not tell from the box that it wasn't a 40"?

    Surely Amazon have a phone number, I'd imagine they'd have 1 extra 40" and 1 less 22".

    awwww ****

    scott1295

    awwww ****



    lol..

    dcx_badass

    Ask them, how the hell would we know.



    Lol; probs ordered the wrong TV

    oh I've just re-read it - does all the paperwork suggest it's a 40" tv - not sure about that one then.

    They will respond quickly though - I normally get a response within 24hours from amazon when things go wrong.

    Why didnt you just say to the delivery man/woman (PC and all that) why the hell is the box so wee. Surely a 40" plasma box would be massive. If someone came to me with a 22" box I would be like . . . "Naaaay this is naaaaay a 40" plasma"

    what do u mean where do u stand?

    u exchange it with amazon for the one u ordered

    /thread

    I was ecpecting this to be a moral dilemma, like I ordered the 22" and they sent me the 40" - what would you do?? As it is, I think it's obvious what you should do.

    Penny Saver

    I was ecpecting this to be a moral dilemma, like I ordered the 22" and … I was ecpecting this to be a moral dilemma, like I ordered the 22" and they sent me the 40" - what would you do?? As it is, I think it's obvious what you should do.



    ^^^^^^^^^^
    This.
    What a pointless thread.
    Call Amazon, arrange delivery of other tv and pickup of the wrong one.
    Done.

    Surely it would have been better to refuse delivery?

    hardly a dilemma is it? now,if you had received the wrong mail order bride......................

    Just keep the 22in............. and use that instead of asking for the 40"......

    Simple - email them, explain and get them swapped.

    end of thread.

    Supermod

    Inform them of their mistake and they should arrange for this television to be collected at their expense and they should then send to you the correct television.

    Check your order confirmation again and also the amount that they took from your account.

    This seems to me like a careless mistake and one that can be recitified by Amazon without a great delay as long as you are able to cooperate and they get back to you as soon as possible.

    Phone number for Amazon

    0800 496 1081

    AshleyRFC

    Could you not tell from the box that it wasn't a 40"?Surely Amazon have a … Could you not tell from the box that it wasn't a 40"?Surely Amazon have a phone number, I'd imagine they'd have 1 extra 40" and 1 less 22".



    Must of been one of those new Tardis boxes.

    Spend 10 seconds and think really really hard about what you think you should do next.........

    Keep it and just sit closer to the tv

    dh058977

    Keep it and just sit closer to the tv



    he cant do that m8-he ordered a sofa from argos and they sent a bicycle instead and he didnt know whether to return it.......

    Check your recent orders in Amazon if you are unsure if you ordered the 40" or not.

    Even if you did make a mistake you can just return it for a refund within 7 days.

    barky

    he cant do that m8-he ordered a sofa from argos and they sent a bicycle … he cant do that m8-he ordered a sofa from argos and they sent a bicycle instead and he didnt know whether to return it.......



    Barky your just not thinking on your feet today mate. Simply tie the 22" tv to the front of the bike and power it with pedal power!! Simple really!

    dh058977

    Barky your just not thinking on your feet today mate. Simply tie the 22" … Barky your just not thinking on your feet today mate. Simply tie the 22" tv to the front of the bike and power it with pedal power!! Simple really!



    handy tip-especially If you asked for electricity to be installed and they put gas in by mistake!

    Ungreat

    Check your recent orders in Amazon if you are unsure if you ordered the … Check your recent orders in Amazon if you are unsure if you ordered the 40" or not.Even if you did make a mistake you can just return it for a refund within 7 days.



    i would imagine he ordered a 40" if it was 700 quid.. unles the 22" is a 3D LED or somert he was robbed !!

    Are you sure that it did not get left out in the rain and it's shrunk or something lol.
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