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    www.bigpockets.co.uk - Anyone got any advice on a return???

    Hi guys!

    Just bought a refurb ipod shuffle from this site. It turned up and doesnt work at all, doesnt charge, isnt recognised by itunes and not recognised by windows.

    Trying to return it but the site has no contact number, no one responds to email and after filling out the returns form no one responds with a returns number !!!!

    Can anyone help???

    Thanks in advance.

    8 Comments

    Submit A Ticket

    bigpockets.co.uk/sup…1ec

    EDIT: sorry for being to lazy for not reading your full post

    ok ive hunted around and used...

    saynoto0870 and it has a number not sure if its correct tho... wont hurt to try...

    0871 7000081

    or 01384 892333

    OK just tested these for you and they BOTH dont work.,. lol

    Original Poster

    Thinking ive been stung!!

    But looking on HDUK there are loads of posts about offers for BigPockets - so i assumed it was a reputable company

    thedvdforums.com/for…640

    he says thats the right number...:| i dunno

    They do seem to be an alright company so dont worry :P

    Fax them on 01384 892425 (try phoning this as well in case its a phone too)
    Expressions like 'not fit for purpose' get attention. Its a Trading Standards term
    Good luck

    Banned

    when did you submit the ticket?

    Original Poster

    About 36 hours ago, no response!

    Any ideas?
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