www.next.co.uk VIP sale : New £30 delivery charge rule ? Delivery address issue?

I've just ordered some sale items from the VIP sale tonight but I had two problems, can anyone comment on the folowing:

1. During the ordering process (at checkout) the system adds a delivery charge of approx £3.75 (I think) but then there was a statement that if you are not in to take deliver of goods a £30 charge would be added to rearrange delivery. Whats this all about? Does this relate to large items? I did order some furniture? Surely they can't charge £30 to rearange delivery of a £5 dress?

2. I have a number of delivery addresses so I can send good to friends and family. But during the ordering I could not select any of these addresses. I ordered a bed which will now go to my default adress in Manchester, but I wanted it be delvered to my son's London address, has anyone else had this problem? Will they sort if I call them?

thanks

7 Comments

it will be for furniture , clothes will be no problem

Original Poster

juninho7

it will be for furniture , clothes will be no problem



Hope so, cheers.

They only send to account address now if any of my last orders are anything to go buy

Original Poster

bhara

They only send to account address now if any of my last orders are … They only send to account address now if any of my last orders are anything to go buy



If so then why do they give you the option to add 5 delivery addresses onto your account?

how do i sign in 2 vip sale first time 4 me

sale time slot from 9pm 12pm

its because during the sales you cannot send your items to another adress because its sale period and they are really busy with orders and deliveries sorry!!
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