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    x box problems

    Can anyone offer advice - my son's x box 360 has stopped reading his discs, he of course has opened all the discs that he got from Santa. Nothing is being read.

    ARGHHHHH it is also now outside its 12 month warranty.

    thanks in advance for all the help

    15 Comments

    Banned

    how old is it?

    when you put the disk in does it say read or reading disk or open tray along those lines?

    mines been doing this lately, its only just a year old. says open tray a lot but on restart it reads them fine. I've heard about this before and apparantly(i hope not), its the optical drive going.

    Banned

    mcnally32;7520636

    mines been doing this lately, its only just a year old. says open tray a … mines been doing this lately, its only just a year old. says open tray a lot but on restart it reads them fine. I've heard about this before and apparantly(i hope not), its the optical drive going.



    nae onions Brendan

    Have you tried calling up MS?

    as with another thread im sure your covered under the implied terms.

    Section 14(2) Implied Terms -

    Section 14: the goods must be of “satisfactory quality” – that is, they should meet the standard that a reasonable person would regard as “satisfactory”. Also, if the buyer says they’re buying the goods for a particular purpose, there’s an implied term that the goods are fit for that purpose.

    hncb0809;7520676

    nae onions BrendanHave you tried calling up MS?as with another thread im … nae onions BrendanHave you tried calling up MS?as with another thread im sure your covered under the implied terms. Section 14(2) Implied Terms -Section 14: the goods must be of “satisfactory quality” – that is, they should meet the standard that a reasonable person would regard as “satisfactory”. Also, if the buyer says they’re buying the goods for a particular purpose, there’s an implied term that the goods are fit for that purpose.



    haven't tried yet cuz its only happened once or twice. But thanks for the tip mate.

    There is a euro law that states that all electrical items are covered by a european 2 year guarantee.
    [url]www.euro-meter.eu/warrenty.html[/url] don't know if this helps. only just heard about it.

    Banned

    mcnally32;7520711

    haven't tried yet cuz its only happened once or twice. But thanks for … haven't tried yet cuz its only happened once or twice. But thanks for the tip mate.



    a stitch in time save nine.....do it sooner rather than later mate

    Failing that you could ask this fella.
    ]http//ww…jpg
    CAN I HELP YOU MADAM!!!

    Banned

    mrman007;7520775

    Failing that you could ask this … Failing that you could ask this fella.]http://www.thepet-boutique.com/images/dogclothes/Formal/dog-tuxedo_small1.jpgCAN I HELP YOU MADAM!!!



    FAIL

    Towel it.

    hncb0809;7520785

    FAIL



    What that what all the IT staff dress like...:whistling: ( click on MY link again hncb0809 ) made a mistake

    DragonChris;7520793

    Towel it.



    +1

    Or crack it open and give the old optics a good clean, Including the spiralling track which moves the lens forwards and back.
    Dirt collects in the grooves and prevents it moving to and from correctly, Also lubricate it with some grease after cleaning.
    It's a common problem with optical drives, Especially game consoles.
    I've had the same problem and also friends have had the same problem in the past.

    It's worked every time.

    Dont open it up! you`ll invalidate your warranty totally - Xbox 360s are covered by a 1 yr warranty BUT they are now offering a 3 yr warranty on the 3 red light problem that commonly occurs with them - so what you need to do is go to the microsoft xbox 360 website -register your console (you`ll need the number off the back) then report it faulty as showing the red lights on startup -they wont question you or anything and will arrange a courier to pick it up and will send you either a new (refurbished) one or change all the innards of your one and send it back to you -they do this generally within 10 days start to finish, I`ve done it over 10 times now with broken xboxes I`ve bought and it always works as long as they haven't been opened up breaking the warranty seal or flashed to play copied games.

    Worse case scenario is they`ll send it back to you free of charge unrepaired so you have nothing to lose.

    And to the person who commented to "towell it" thats only good for overheating the console to make the 3 red light problem temporarily go away its no good for a worn out laser which is what this problem will be.

    Original Poster

    Thanks eveyone for all your help

    Take it back to the retailer, my old xbox died of e74 before it was covered in the rrod warranty, took a bit of arguing and a phone call to head office but quoting this "Section 14: the goods must be of “satisfactory quality” – that is, they should meet the standard that a reasonable person would regard as “satisfactory”. Also, if the buyer says they’re buying the goods for a particular purpose, there’s an implied term that the goods are fit for that purpose" saw I got a new one.
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