XBOX 360 Error - help please

Found 14th May 2010
My son has an xbox 360 which is now around 2 years old.
It was working fine a few days ago when he went on it but he just went to play a game on it and it will not load the game, it says reading then comes up with 'open tray' . Has anyone ever experienced this and if so is there anything I can do to resolve it?
Community Updates
My son had he same problem, we phoned their tech support (is a freephone number) and they talked us through the process. They were excellent.
Try a cd lens cleaner cd if still the same read some of this info.

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