XBOX 360 HELP !!! RED RINGS BIN IT OR REPAIR IT ?

20 replies
Found 13th Dec 2009
My sons xbox is 2 years old and has developed the red rings of death symptoms. So what can i do about it do Microsoft fix for free outside the 1yrs warranty like sony used to do or do they charge if so how much ? Or maybe just buy a new xbox if we buy a new 360 will he lose any stuff like xbox live, gamer tag, points etc etc.

Any help will be repped as usual and thanks as i haven't a clue about this.

20 Comments

Red rings is 3 year warranty, get it fixed for free

All his xbox live and game saves are on the hard drive so that wont be lost

Do they not fix them upto 3 years?

Original Poster

Starr;7207585

red rings is 3 year warranty, get it fixed for free

Thats a good start you sure ?

is it the 3 red lights?

If its 3 red lights or the screen displays the error code E74 then microsoft will fix it free of charge up to 3 years after the manufacture date..

On a side note and kind of thread jacking here, but what do you reckon my chances of getting my console fixed are under 3 red lights as it just flashes all 4 and doesn't turn on? is it worth a go?

go to xbox.com and get your son to login and then click on the service and repair it'll tell you if its warrenty or no, if its only 2 years old it will still be under warrenty for the three red lights

waterloo;7207594

Thats a good start you sure ?



Very sure.

Check the date on the back of the console, if its under 3 years old MS will repair it free of charge or send you out a refurb.

Dont send the hard drive make sure you kep that.

If the machine is registered, just go to Xbox website, go to service and it will talk you through the process of getting it fixed.

Red ring guarantee is def 3 years.
(Microsoft know that the 360 has an underlying issue)

unfortunatly, you're past the cut off date for Xmas return!
(they have to go to germany to get fixed)

king261;7207615

go to xbox.com and get your son to login and then click on the service … go to xbox.com and get your son to login and then click on the service and repair it'll tell you if its warrenty or no, if its only 2 years old it will still be under warrenty for the three red lights



xbox.com/en-…rt/

They usually do it anyway aslong as the seal is intact.

You just need to send the console itself.

Original Poster

Jetpac;7207603

is it the 3 red lights?If its 3 red lights or the screen displays the … is it the 3 red lights?If its 3 red lights or the screen displays the error code E74 then microsoft will fix it free of charge up to 3 years after the manufacture date..On a side note and kind of thread jacking here, but what do you reckon my chances of getting my console fixed are under 3 red lights as it just flashes all 4 and doesn't turn on? is it worth a go?

He tells me 0020 error code ? Its has worked intermittently since it got the light 2 weeks ago but now just flashes the lights.

Original Poster

Thanks you lot are a great help this is appreciated as always :thumbsup:

waterloo;7207670

He tells me 0020 error code ? Its has worked intermittently since it got … He tells me 0020 error code ? Its has worked intermittently since it got the light 2 weeks ago but now just flashes the lights.



Ring microsoft tell them its rrod temperamental send it and they'll send you a replacement with 3 months warranty added.
Simples.

Original Poster

andrewrobinson1970;7207630

If the machine is registered, just go to Xbox website, go to service



I never registered the warranty that i can remember but my son had to register for something will it be ok if i never ?

Original Poster

Met-Cast;7207707

Ring microsoft tell them its rrod temperamental send it and they'll send … Ring microsoft tell them its rrod temperamental send it and they'll send you a replacement with 3 months warranty added.Simples.



OK looks like i will try this one :thumbsup: but do you know about the warranty issue ?

waterloo;7207776

OK looks like i will try this one :thumbsup: but do you know about the … OK looks like i will try this one :thumbsup: but do you know about the warranty issue ?



warranty info doesnt matter, its a global extended 3 year from manufacture date warranty to cover the 3 red light issue. if its not registered on xbox.com register it. It will tell you its out of the 1 yr waranty but still available for the 3 year extended..

I also believe that when you are on xbox live it gets registered.

It will be 3 years from the date on the back or 3 years from date of receipt if you still have it.

Original Poster

Jetpac;7207958

warranty info doesnt matter, its a global extended 3 year from … warranty info doesnt matter, its a global extended 3 year from manufacture date warranty to cover the 3 red light issue. if its not registered on xbox.com register it. It will tell you its out of the 1 yr waranty but still available for the 3 year extended..


Thank you
Starr;7207986

I also believe that when you are on xbox live it gets registered.It will … I also believe that when you are on xbox live it gets registered.It will be 3 years from the date on the back or 3 years from date of receipt if you still have it.


I thought the same about xbox live cheers.

Original Poster

Thanks :thumbsup: i have repped all for their help.
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