Xbox 360 issues - some advice on my next step please!

Hey,

I bought my Xbox 360 Core from Amazon Germany in March 2007. It has always been very noisy, fans are VERY loud but I just thought this was part of how an Xbox is! But now, on top of the general noise of the fans when playing DVDs there is a very loud whirring noise coming from the machine. When it's switched off after playing DVDs, the console powers off but this noise "slowly" stops, almost grinding to a halt. Almost sounds like a belt or something is going.

It still works. I've never had any red lights at the front. I don't really want to sell it or anything. I just want to be able to play and listen to DVDs and games without having to turn my telly up SOOOO loud!

What can I do about this? Am I under warranty, EU law 2 years or something like that? Would I contact Microsoft or Amazon? Can I contact Amazon UK instead of Germany? Lots of questions, probably more to come...of course, for helpful posts there will be always be a thankyou...

18 Comments

Depends if you can do without it for 2 - 3 weeks. If you can call MS and get it repaired free of charge under warranty.

Get rid and get a proper console the PS3 lol

Original Poster

SunTzu;2257802

Depends if you can do without it for 2 - 3 weeks. If you can call MS and … Depends if you can do without it for 2 - 3 weeks. If you can call MS and get it repaired free of charge under warranty.


I'd obviously prefer not to have to do without it, but I could manage...lol. Would they repair my existing console, or would I get another refurbed unit? Just wondering as mine is an "old" core model.

aaaargh my xbox has now decided it just wants to freeze rather than play anything. not even any red rings just gets stuck on the 360 logo when it boots up. feckin typical just as i have got a load of games coming including gta again.

anybody know what the problem is?

sorry mate for hijacking your thread didn't want to start another oh no my 360 doesn't work thread.

oh and i'd give microsoft a bell as well on 0800 587 1102 see what they say.

balls its now 3 red rings.

going to try and take it back to argos today see if they'll give me a replacement. quicker than going the microsoft route.

feckin 360 piece of junk, mine was a new one as well, gutted. my babys dead.

What disc drive does it have in it?

unleashing1;2257836

Get rid and get a proper console the PS3 lol



So you go for a console that has no real good exclusives that arent multi format and only a few that are released this year over a cheaper console with cheaper games and many more quality titles available.

Sure PS3 wins hands down lol

ryouga;2258131

So you go for a console that has no real good exclusives that arent multi … So you go for a console that has no real good exclusives that arent multi format and only a few that are released this year over a cheaper console with cheaper games and many more quality titles available.Sure PS3 wins hands down lol



Whilst not wishing to start any fanboy arguments here, I own the PS3 and Xbox 360, so I'm not biased.

Yes the 360 is cheaper on face value but when you factor in the fact that you need a hard drive + pay for Xbox live + no BluRay (yes it plays HD DVD but again you have to buy a player and it it a dying format), then you see the Xbox 360 hasn't got that many advantages over the PS3.

ants97;2258029

balls its now 3 red rings. going to try and take it back to argos today … balls its now 3 red rings. going to try and take it back to argos today see if they'll give me a replacement. quicker than going the microsoft route. feckin 360 piece of junk, mine was a new one as well, gutted. my babys dead.



How old is your 360? Do you know if it has the newer chipset that improved upon the RRoD problems of the past?

TGB;2258496

How old is your 360? Do you know if it has the newer chipset that … How old is your 360? Do you know if it has the newer chipset that improved upon the RRoD problems of the past?



yep it was made sept 07 has the hdmi etc. got it from argos in november still got my receipt and box etc so going to try my luck in there later to get a replacement or even cash back then buy a new one.

Seems bit of a lottery if they'll do it but might save me a wait getting it fixed from microsoft.

From memory (so I could be wrong) not all the Sept (and even later) HDMI ones have the falcon chip set.....

Think mines is Oct and it isn't....

gari189;2258589

From memory (so I could be wrong) not all the Sept (and even later) HDMI … From memory (so I could be wrong) not all the Sept (and even later) HDMI ones have the falcon chip set.....Think mines is Oct and it isn't....



nah your right, done the check ages ago and mine was so thought i was a little bit safer lol

aaagh well at least the euros are starting tomorrow.

Well.. either get it repaired under warranty or do a fix yourself (which invalidates the warranty).

I have one 360 i use for hacking up. Installed some talismoon fans in the rear and cut out the metal grill at the back as well as the plastic holes. Also installed a fan controller. Now it is much much much quieter

Original Poster

Rang up Dell Customer Support earlier - idiots.

Just rang up Microsoft Support for my xBox, very pleased. Unit within warranty. All organised to be sent off and sorted out free of charge. Bit long winded, but good service

just back from argos and after a bit of haggling, speaking to a manager and declining offer of sending to microsoft blah blah they have agreed to give me a full refund.

now have to get a cheap copy of halo from blockbuster take it back in, get my £250 quid back then go and hunt out a cheapo deal from somewhere.

result i'll update tomorrow lol

woo hoo got my £250 back and got to keep my hard drive so going to get the arcade pack in town tomorrow then get drunk with the remaining cash lol

ants97;2270591

woo hoo got my £250 back and got to keep my hard drive so going to get … woo hoo got my £250 back and got to keep my hard drive so going to get the arcade pack in town tomorrow then get drunk with the remaining cash lol



how come they let you have the HDD for free?

said to them it had ally my details game saves etc on it. manager was fine about it.
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