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    Xbox 360: RROD

    Hi guys

    My xbox has just developed the 3 RROD. Now, I was given the xbox as gift in March last year but it does have a manufactures date of 2007-07-12, meaning its still within the 3 years for MS to fix?

    Where does one go from here? Will MS fix or just replace?

    Cheers in advance.

    26 Comments

    Original Poster

    I've entered the serial number and it says "standard warranty expired?"

    Disco;6325317

    I've entered the serial number and it says "standard warranty expired?"



    Standard warranty is only one year, that's why :thumbsup: But you get three years for RROD.

    Original Poster

    midlandscomics;6325325

    Standard warranty is only one year, that's why :thumbsup: But you get … Standard warranty is only one year, that's why :thumbsup: But you get three years for RROD.



    thats what I thought / knew but it looked like it wasnt in warranty - sorted now, cheers :thumbsup:

    do you recieve the box from MS to return it

    Disco;6325390

    thats what I thought / knew but it looked like it wasnt in warranty - … thats what I thought / knew but it looked like it wasnt in warranty - sorted now, cheers :thumbsup: do you recieve the box from MS to return it



    I haven't got a clue sorry..... I haven't owned an XBox for about 2 1/2 years, and never experienced any problems with either of mine before selling them

    I don't know how they do it now but whenever my bros xbox used to break, they used to send him the box via courier, then they'd arrange another day for it to be collected...which is stupid in my opinion.

    I think they now send the box and you quickly have to pack it infront of the courier but I'm sure they'll advise you over the phone. :thumbsup:

    Original Poster

    said i would get an email to the address email linked to my Gamertag, but I submitted the request half hour ago and nowts came throu?

    You dont get a box now, I sent mine back on Friday and it is on its way back after a repair/replace. Hope its a replacement as mine didn't have hdmi socket.

    Disco;6325460

    said i would get an email to the address email linked to my Gamertag, but … said i would get an email to the address email linked to my Gamertag, but I submitted the request half hour ago and nowts came throu?



    doesn't it give specific collection details, service request no etc when you log in on M$ site?
    service.xbox.com/dev…x=1

    When mine bust last year I took it myself to UPS at Team Valley (wrapped up in carboard box & some polystyrene ) saved waiting in for a collection. Sent to Germany for repair, back within 2 weeks.

    Mine broke last week, I think I'll be ringing up today to try get that sorted too.

    Original Poster

    drumbeat J;6325914

    Mine broke last week, I think I'll be ringing up today to try get that … Mine broke last week, I think I'll be ringing up today to try get that sorted too.



    let me know how you get on mate. will we get a new warranty then?

    Disco;6326217

    let me know how you get on mate. will we get a new warranty then?



    I'm not to sure, if they send a new console with a new date when it was made, maybe.

    Pavers;6325652

    You dont get a box now, I sent mine back on Friday and it is on its way … You dont get a box now, I sent mine back on Friday and it is on its way back after a repair/replace. Hope its a replacement as mine didn't have hdmi socket.



    Did you send a HDMI version. If you did complain.

    I've done this recently and took about 4-5 days I think.

    You have to wrap the box safely up yourself.

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    Adam2050;6326989

    Did you send a HDMI version. If you did complain.I've done this recently … Did you send a HDMI version. If you did complain.I've done this recently and took about 4-5 days I think.You have to wrap the box safely up yourself.Ad



    Didn't have hdmi version but hope i get one back:whistling:

    Deja Vu.

    It can take up to 24 hours before you receive the collection/delivery email.

    Pavers;6328759

    Didn't have hdmi version but hope i get one back:whistling:



    Won't happen.

    Disco;6326217

    let me know how you get on mate. will we get a new warranty then?



    3 months.

    drumbeat J;6326967

    I'm not to sure, if they send a new console with a new date when it was … I'm not to sure, if they send a new console with a new date when it was made, maybe.



    No.

    Adam2050;6326989

    Did you send a HDMI version. If you did complain.I've done this recently … Did you send a HDMI version. If you did complain.I've done this recently and took about 4-5 days I think.You have to wrap the box safely up yourself.Ad



    You quoted he didn't.

    Disco;6326217

    let me know how you get on mate. will we get a new warranty then?



    You get the rest of your existing warranty, or, as met-cast said, 3 months.

    Original Poster

    deathtrap3000;6329214

    You get the rest of your existing warranty, or, as met-cast said, 3 … You get the rest of your existing warranty, or, as met-cast said, 3 months.



    cheers... where does one stand with XBL subscription? Will that be extended for the period the Xbox was away for repair?

    Disco;6371079

    cheers... where does one stand with XBL subscription? Will that be … cheers... where does one stand with XBL subscription? Will that be extended for the period the Xbox was away for repair?



    You get a month code in the box to compensate you

    Original Poster

    deathtrap3000;6371223

    You get a month code in the box to compensate you



    excellent... I take it all i need to send is the actual console.. nee cables, hard-drive etc etc?

    Disco;6371240

    excellent... I take it all i need to send is the actual console.. nee … excellent... I take it all i need to send is the actual console.. nee cables, hard-drive etc etc?


    yup, rememeber to remove things like your hdd, memory card and most importantly any game you might have in the drive!

    Original Poster

    imafish2002;6371267

    yup, rememeber to remove things like your hdd, memory card and most … yup, rememeber to remove things like your hdd, memory card and most importantly any game you might have in the drive!



    already done that.. thank god, its packaged up and ready for collection so i was hoping for the answer you gave

    lol, I remember when I sent one of mine off that I was almost about to hand it over and realised i'd left a game disc in the drive!

    Original Poster

    posted 28th sept, on way back now!

    Bring on Fifa 10 :thumbsup:
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