Found 27th Feb 2008
How do i go about contacting xbox customer support my console has got the red rings of death.

i cant find an email address



If you go to the website all the information is on there.



Assistance by phone:
0800 587 1102

or +44 20 7365 9792 from a mobile phone

Hearing Impaired (TTY device):
0800 587 1103

Hours of operation:
Monday-Friday: 09:00-22:00
Saturday: 09:00-20:00
Sunday: 09:00-17:00

or you can sort a repair out through the website.

Just click on support.
Register your console.
Tell them whats wrong.
Get a label emailed to you.
Print it out.
Put your xbox in a box.
Stick the label on the front.
Phone UPS
Get xbox picked up.
Wait for it to come back.


I'm sending mine out, going to phone UPS tomorrow

A plain brown box (or wrapped in plain paper) not the original box and take off all cables and controllers. You put nothing in the box but the console and faceplate unless told otherwise by the person from microsoft.

You must get them to email you a label or it takes ages.
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