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    Xbox live keeps dropping connection. Only once but everytime i play

    I'm using a wired connection. Every game I play xbl will work for 5 minutes or so then it disconnects. Once I sign in again there are no problems unless I play a different game. This has been happening for months now, anyone have a solution to this?

    14 Comments

    Could be anything from your xbox, LAN cable, Router, Modem, Xbox Live... You need to eliminate things one at a time to pinpoint the issue. Have you forwarded your ports, set a static IP address etc?

    Router/Modem model number ? Type of Service (Connection) / ISP ?

    Game it happens on ?

    Xbox 360 or Xbox One ?


    Edited by: "dontasciime" 4th Jan 2015

    Original Poster

    Xbox 360. I used wireless before and had the same issue. It happens on every game. Once I sign in again it's fine, but if I go to the dashboard the problems starts over. It happens on every app/game.

    Who is your isp? Have you static ip'd? Have you forwarded the ports?

    Original Poster

    bumbaclart

    OP Xbox Live is having issues, this might be the … OP Xbox Live is having issues, this might be the issue?http://support.xbox.com/en-GB/xbox-live-status



    stuarthanley

    Who is your isp? Have you static ip'd? Have you forwarded the ports?



    Talktalk is my ISP. I have forwarded most of the ports, my router wouldn't let me do UDP and TCP simultaneously on one of the ports for some reason. I've had the problem for a couple of months now unfortunately.

    FriendlyRyan

    Xbox 360. I used wireless before and had the same issue. It happens on … Xbox 360. I used wireless before and had the same issue. It happens on every game. Once I sign in again it's fine, but if I go to the dashboard the problems starts over. It happens on every app/game.



    Delete your gamer profile and re-download it eg take the newer one. If it still does it then clear your cache.
    Edited by: "dontasciime" 4th Jan 2015

    need to know which game as you wouldnt be able to use an Xbox One without being able to sign into LIVE(well, it will turn on and let you browse local stuff...most games are a no-no if your not connected)

    i find Fifa15 pretends that i am not online if i dont play game after game after game, if i have a slight break, it tries to give me garbage about my NAT and LAN ports...utter tosh

    a quick back to the main menu and back into game sorts it out though

    kingtreelo

    need to know which game as you wouldnt be able to use an Xbox One without … need to know which game as you wouldnt be able to use an Xbox One without being able to sign into LIVE(well, it will turn on and let you browse local stuff...most games are a no-no if your not connected)i find Fifa15 pretends that i am not online if i dont play game after game after game, if i have a slight break, it tries to give me garbage about my NAT and LAN ports...utter tosha quick back to the main menu and back into game sorts it out though



    Which games (how many) have you got on XB1 that won't allow you to play offline when your home xbox is set to your gamertag.
    Edited by: "dontasciime" 4th Jan 2015

    kingtreelo

    need to know which game as you wouldnt be able to use an Xbox One without … need to know which game as you wouldnt be able to use an Xbox One without being able to sign into LIVE(well, it will turn on and let you browse local stuff...most games are a no-no if your not connected)i find Fifa15 pretends that i am not online if i dont play game after game after game, if i have a slight break, it tries to give me garbage about my NAT and LAN ports...utter tosha quick back to the main menu and back into game sorts it out though

    I dunno what games you are playing but you dont need to be connected to Xbox Live to play any games on the Xbox One (unless they are multiplayer only)

    Comment

    bumbaclart

    OP Xbox Live is having issues, this might be the … OP Xbox Live is having issues, this might be the issue?http://support.xbox.com/en-GB/xbox-live-status

    stuarthanley

    Who is your isp? Have you static ip'd? Have you forwarded the ports?




    Have you re-downloaded your gamer profile yet as an old gamer profile(from much older dashboard) on new system update kicks you off Xbox live frequently as well as other issues. You may also need to clears system cache from the storage menu.

    Also enable DHCP and UPNP in router and clear any portforwarding you have setup in modem/router and clear any IP you have entered in the DMZ

    This could just be the rubbish router you have (as supplied), if you have multiple devices connected and using different services (different ports) then your NAT table might be limited to a certain and this might explain random drops.

    TLDR: You might have to get a better router

    If you have broadband try changing your micro filter might be faulty
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