Xbox one controller warranty?
Found 10th Feb 2016
Hello,
For some unknown reason, my left bumper no longer works. Not dropped it or anything as I would the old PS2 controllers as they cost a bomb, but does anyone know the warranty on these? Had it since new from vary.
For some unknown reason, my left bumper no longer works. Not dropped it or anything as I would the old PS2 controllers as they cost a bomb, but does anyone know the warranty on these? Had it since new from vary.
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I am an Xbox Community Ambassador, and will try to help with your question.
Xbox One controllers should come with 12 months warranty. To request a repair/replacement, you need to go to myservice.xbox.com/ and click "register console". Enter your console's details (including Serial Number), and once complete, you should be able to see an option to " replace an accessory". Click this and follow the on-screen instructions.
If the website is saying that your console is out of warrant and you have proof that the controller is less than 12 months, or if it is trying to charge you for a replacement controller, can you please contact Xbox Support here: support.xbox.com/con…us/.
I hope this has helped you today.
-Eden0032
Surely this should be it's own question? not a comment on someone elses.