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    XBOX ONE DEAL 24 7 ELECTRONICS

    Not Happy at all,

    X box didn't turn up so went on the website to read this utter pathetic excuse !!

    ------------------------------------------------------------------------

    To all our customers

    This information is intended to keep you up-to-date with your orders.

    Due to unexpected traffic we received during Black Friday, we faced a number of technical issues, namely being unable to login to our admin section to place a limit on the orders and update stock quantities. By the time we regained access to our backend admin section on Saturday, we had received and processed payments of around 3000 orders while holding stock for around 400 units of PS4 and Xbox One consoles. Over the weekend we placed an order for 5000 units of consoles from our supplier and at this moment in time, we have not received an estimated time of delivery.

    We have decided to withhold fulfilment of orders of units that we have in stock due to:
    - Notifications of cancellations, as the order was ready to despatch.
    - Paypal limiting and freezing our account.
    - Termination notices and withholding of funds due to us from our credit card processors.

    We would like to offer our sincere apologies to our customers for being unable to fulfil their orders. We have instructed PayPal and our card processor to refund all orders placed after midday Thursday the 27th of November. We would also advise that you open a dispute with PayPal and/or your credit/debit card issuer, which we would not challenge.

    We understand our customer service has being unsatisfactory. Our 4 staff were overwhelmed with the amount of calls we received, numbering a few hundred a day and up to 150 emails an hour.

    We hope that that you receive your funds in a timely manner, and again apologise for any disruption to your Christmas shopping. Our site will return in the new year, once we are certain all outstanding issues have been resolved.



    Director
    D. Bennetta
    247 Electronics Limited


    247 ELECTRONICS LIMITED
    COLLINGWOOD BUILDINGS
    38 COLLINGWOOD STREET
    NEWCASTLE UPON TYNE
    ENGLAND
    NE1 1JF
    Company No. 08035219

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