Expired

XBOX One Personalised Controller Battery Hatch

6 replies
Found 12th Dec 2016
Anyone who got a free Personalised Controller Battery Hatch on Black Friday Deals when purchasing an Xbox One S, have you received it yet? as I haven't and just wondering if its time to go to MS over it.

6 Comments

Normally receive it in a email for you to personalise, after that stage I'm not sure

Original Poster

tommyscargill

Normally receive it in a email for you to personalise, after that stage … Normally receive it in a email for you to personalise, after that stage I'm not sure



yeah did all that, just hasn't come in the post.. but thanks you reminded me to contact the m

Did this ever arrive? I have 2 on order and can't see an online way to chase them up....

Hi guys I'm in the same boat! I ordered mine on the 26th November called them a week before Christmas chasing it up and they advised to give it another week etc so I chased them up again and they then told me it can take 4 weeks!! Which by this point it was my 4th week and still nothing! I have just got off the phone to them today explaining that I've still not reciaved it and I'm not taking any more lies as I should have had it by now and they have raised a complaint to a higher department who are supposed to sort a solution to the problem in the next few days and will contact me. So we shall see as I've now been given an reference number to quote them. I'm also glad I'm not the only one with this issue. Will keep you posted! If you haven't received it, then my advice is get on the phone to them because it's not coming!!!

Original Poster

atkin2247

Did this ever arrive? I have 2 on order and can't see an online way to … Did this ever arrive? I have 2 on order and can't see an online way to chase them up....



Mojo86

Hi guys I'm in the same boat! I ordered mine on the 26th November called … Hi guys I'm in the same boat! I ordered mine on the 26th November called them a week before Christmas chasing it up and they advised to give it another week etc so I chased them up again and they then told me it can take 4 weeks!! Which by this point it was my 4th week and still nothing! I have just got off the phone to them today explaining that I've still not reciaved it and I'm not taking any more lies as I should have had it by now and they have raised a complaint to a higher department who are supposed to sort a solution to the problem in the next few days and will contact me. So we shall see as I've now been given an reference number to quote them. I'm also glad I'm not the only one with this issue. Will keep you posted! If you haven't received it, then my advice is get on the phone to them because it's not coming!!!




Hey yes, mine turned up about 1 week before Christmas..

I have 2 on the way, one arrived last Friday, still no sign of other one...
It does say to expect delays during busy times...
Post a comment
Avatar
@
    Text
    Top Discussions
    1. Gearbest Delivery Never Came - British Priority Mail1517
    2. Credit Card Debt Question...1118
    3. What is the best weight training app for iOS please?22
    4. Difference between these WD 1TB Black HDDs34

    See more discussions