Posted 16th Feb 2023
For the past few days my Xbox Series X MS rewards app has been asking me to change location then closing! If I click it again it opens but from what I've read so far it seems this will eventually stop opening! I've done the hotspot trick with a mobile but it still shows the location message so does anyone have any other ideas how to stop this or is it just a case of wait and hopefully it will stop? I fear losing access to my points!

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  1. Avatar
    I had this yesterday! Said location error, which is untrue as I am not "vacationing in New Zealand" at the moment. Loaded up fine the next time.
  2. Avatar
    Known issue. I had it pop up yesterday but was fine today.…ht/
  3. Avatar
    I had this for about 6 months then one day it fixed it's self. The customer service was a joke, so don't bother wasting time with it. They wouldn't back date the points I would had missed either.

    So I cashed out my £85 worth of points into Amazon credit and stopped doing the daily points.
  4. Avatar
    I had this for the last few months but this week it seems to be fixed
  5. Avatar
    This happened to me for the first time yesterday/today. I just reopened too and it seemed to work fine.

    On a related note, I saw an ad for Dead Space on the dash and the text was not in English, it was Polish or something slavic.
  6. Avatar
    Weird that this still persists on mine then? I've obviously not changed region or added live or anything like that for a few years so not sure whats the cause?
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    Lol so they want you to learn another language now to play their games
  8. Avatar
    This happens to me quite frequently. It seems to be a crapshoot whether or not it works or I'm in an entirely different location. It only started happening after I changed Internet Provider about a year ago. For about eight months, I was locked out with the location error, then a couple of weeks ago, It was working and I was able to start racking up points again. Last week, and, nope, location error. Annoyed, I left it for a day, the next day, back in. The hotspot thing only worked for me a couple of times, right at the beginning of the problem. My Providers claim it's all Microsoft's fault. Because of course they do. Frankly, it's a bit annoying.
  9. Avatar
    Anonymous User
    I had this as well this week - but we've been getting work on the house, so the power has been off a few times. Get a different IP when the router restarts, so it could be worth trying that.

    (Something to do with IP blocks and where they are registered?)
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