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    yi 4k order from offical yi store tracking - returned to sender!?

    Ordered a yi 4k with extra money for ems postage for 15 day delivery.. Checked the tracking today and states 2017-04-08  17:40:34GuangDongShengJiangMenShi 52908005 Returned to Sender.

    The item is now 180 from 150 I paid and kinda disapointed it's not turned up in time from 20 days ago.

    Is there anything I can do, or best to just get a refund? Tried emailing yi store but not holding out for much of a good response lol

    10 Comments

    Sometimes if it's at royal mail waiting for you to collect and pay customs charges if it's not collected they return.. However the time frame for this looks too quick. So possibly it may have been returned at customs?? That's really the only thing I could think of for return to sender.
    They may be able to resend at the same price?? Worth asking them??

    What store did you use? It probably wasn't official...

    Original Poster

    dcx_badass

    What store did you use? It probably wasn't official...



    ​Haha thought you may be able to advise.
    Offical.. Hopefully some good news of a resend if the yi store are decent?
    Edited by: "jackvdbuk" 12th Apr

    Original Poster

    [img]{{/storage/emulated/0/Android/data/com.tippingcanoe.hukd/files/Pictures/thread2662992/1492030991061_transformed.png}}[/img]

    Original Poster

    Yi offical store

    jackvdbuk

    Yi offical store


    You're not helping at all, do you have a link rather than just writing the same thing. How do we know if it's official or not? They don't have an official store that ships cameras to the UK apart from this one on Amazon:
    amazon.co.uk/s?m…h=1

    Original Poster

    m.aliexpress.com/sto…New

    On phone so hard to link
    Edited by: "jackvdbuk" 13th Apr

    I take it you saw the reviews saying 'product not sent, fake tracking given', etc?
    The brand story page says they have a facebook page - facebook.com/YIT…al/
    Also a twitter acct - https://twitter.com/yitechnology
    I would post on one of those for best results but you might find the AliExpress site has nothing to do with them. Good luck.

    jackvdbuk

    https://m.aliexpress.com/store/2230079?trace=store2mobilestoreNew#/On … https://m.aliexpress.com/store/2230079?trace=store2mobilestoreNew#/On phone so hard to link



    Do Xiaomi have an official Aliexpress store? I'm not sure if they do. I know they have an official JD store but as dcx says they only ship to china
    (I could create an eBay store called 'Official Yi store UK' doesn't mean its official)
    i have had to pay customs a couple of times from China but its always been waiting at royal mail for me to pay.

    Edited by: "lidds" 13th Apr

    Original Poster

    lidds

    Do Xiaomi have an official Aliexpress store? I'm not sure if they do. I … Do Xiaomi have an official Aliexpress store? I'm not sure if they do. I know they have an official JD store but as dcx says they only ship to china (I could create an eBay store called 'Official Yi store UK' doesn't mean its official)i have had to pay customs a couple of times from China but its always been waiting at royal mail for me to pay.



    ​Damn thats annoying, its a well rated and popular store due to name i guess. Found one on ebay with uk stock for the same price so will ask for refund if i dont hear back
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