Found 11th Dec 2014
Quick heads up about deliveries and collections
As you may be aware, due to Black Friday and Cyber Monday, Yodel and other carriers have experienced unprecedented volumes of parcels through the network over the past two weeks.

Further to our call yesterday, I am writing to confirm that there will be no service centre collections on Thursday and Friday this week. I have attached a letter from their chairman but please may I assure you that this is a decision which has not been taken lightly and which will allow them to clear the volume overload.

Collections up until Christmas will be as follows:

11th & 12th December - no collection service
17th December - last shipping date for 72 hour pre-Christmas deliveries
18th December - last shipping date for 48 hour pre-Christmas deliveries
19th December - last shipping date for 24 hour pre -Christmas deliveries
22nd - 24th December - no collection service
25th - 26th December - Bank Holiday
27th - 28th December - no collection service
1st January 2015 - Bank Holiday
2nd January 2015 - Bank Holiday (Scotland)

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7 Comments

Yodel are REALLY (insert wear word) off.....3 days im waiting in for a parcel. 2 days it has been with the courier and last night the driver "attempted" to deliver but within 30mins the parcel was back at base.... thats strange as its a 45mins on a clear run to the depot and he was back at the depot within 28mins....

FUMING

Mine was dispatched on the 4th Dec. tracking says "waiting" . Not even reached the hub yet.....wtf??

Yodel are the pits!!!!! A few months ago a note was left for us to say that the parcel we were waiting for had been unable to be delivered so, it had been left in our waste bin! Guess what?? Bin was at bottom of our drive waiting for bin men to collect it! Yes ! The bin men had been and gone when we got home along with our parcel!! What an ordeal trying to get anywhere complaining to Yodel, they just passed the buck, and we had to re-order, but, in the end we did not have to pay for re-ordered item !!!!! Fuming!!!

They seem to be the only courier that cannot cope with an easily foreseeable increase in demand.

My parcel has been at their " depot " for 4 days now, never moved an inch.

Useless bunch.

Inactive

They seem to be the only courier that cannot cope with an easily … They seem to be the only courier that cannot cope with an easily foreseeable increase in demand.My parcel has been at their " depot " for 4 days now, never moved an inch.Useless bunch.



They are about 7 days behind in some cases.

Banned

To be honest, I find all courier firms to be as bad as each other.
Can't say I totally blame the drivers - I guess they are under massive pressure to deliver as many parcels as quickly as possible for a pittance.

ed1980

Yodel are REALLY (insert wear word) off.....



rub?
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