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    zavvi are LIERS!

    Zavvi blatantly lied to me in one email in which they claim to have refunded my old debit card... I recently lost my card and because they couldnt find any stock they refunded my old card number.
    I just phoned my bank ( TSB ) who were very helpful and told me that no refund had been made and even if it had been that my new card number would have been credited.
    So ive now got to send the fraud team the emails from zavvi showing that they claimed to refunded my old account.....jeesh all this over 21 quid lol

    11 Comments

    Pants on fire, zavvi

    Zavvi are useless with Refunds.
    Took me message after message, Lies after lies from them. I got told they had refunded, then 2 days later i got told they hadnt yet refunded but will do there and then. about 3 days after I got told they had just then put the refund through!

    Nightmare customer services.

    yep i got lied to aswell, i emailed them on zavvi ebay outlet before i bought the ps3 and asked them if it included manufactures warrety they said yes and then some here pointed out in sony's t&c no warranty of sony products purchased from ebay, i didnt know that

    They are actually LIARS.

    On the plus side atleast it's not CEX ya trying to get a refund from.

    They take the biscuit I think.

    Hubby had problems with Zavvi lucky it was through paypal so got his money back through them. Left negative feedback and the contacted him and said if he could change his feedback they would give him £10..!

    dmtuk

    Hubby had problems with Zavvi lucky it was through paypal so got his … Hubby had problems with Zavvi lucky it was through paypal so got his money back through them. Left negative feedback and the contacted him and said if he could change his feedback they would give him £10..!




    arghh crap i should have done that i paid by paypal on zavvi ebay

    Took me 4 months to get a refund on a recent Zavvi purchase.

    I was originally told the refund was put through, yet the refund never appeared back on my credit card! I had to badger them a few times, but eventually a refund appeared. Just sheer incompetance rather than dishonesty IMHO.

    Banned

    fanpages

    FYI: Is someone posing as Zavvi on eBay, and why don’t Zavvi care? ( … FYI: Is someone posing as Zavvi on eBay, and why don’t Zavvi care? (BitterWallet.com)BFN,fp.



    Why on earth any hut group company is allowed to be posted on here for deals is beyond me. The sell fakes, they have rubbish customer service,and now their ebay account has been hacked, obviously leading to DPA issues which I'll bet they haven't informed anyone of.

    deek72

    Pants on feir, zavvi



    corrected for you


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