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    ZAVVI is ****

    Can I use this forum to say that they are the worst company I have interacted with?
    They even beat sky & cpw

    22 Comments

    Original Poster

    Honestly :x

    care to explain

    i reckon this thread will be locked and they tell you off, lol

    Wait till HUKD passes off one of their vouchers to you...........then they are 10 times worse. :lol:

    I agree.........they are incredibly poor. If something i want is more elsewhere..........i happily go elsewhere.

    Original Poster

    h04x;8004751

    care to explain




    Syzable below explains it better than I ever could. :whistling:


    Syzable;8004760

    Wait till HUKD passes off one of their vouchers to you...........then … Wait till HUKD passes off one of their vouchers to you...........then they are 10 times worse. :lol:I agree.........they are incredibly poor. If something i want is more elsewhere..........i happily go elsewhere.

    I can't say I've had any problems with them as yet!

    Original Poster

    wickedteen;8004758

    i reckon this thread will be locked and they tell you off, lol



    Locked for what? I am within the rules & in Misc.

    Mods are not that bad. :whistling:

    Zavvi are one of the worst companies on here, this includes Coolshop and newly added is talk talk, worst customer service ever.

    its hard to see why provide such a bad service, they must know its worse than their competitors, need a massive rethink if they want to make it a success

    Banned

    So what exactly is wrong with Zavvi? I have never had a problem with them

    I dont get it, in the thread title you gave them 4 stars, but in the OP you say they are rubbish ?

    what is the problem with them?? i have had no prob...
    can u explain futher please
    thanks

    Original Poster

    DanJackson;8004903

    So what exactly is wrong with Zavvi? I have never had a problem with them



    black gerbil1;8004926

    I dont get it, in the thread title you gave them 4 stars, but in the OP … I dont get it, in the thread title you gave them 4 stars, but in the OP you say they are rubbish ?



    akkennan;8004930

    what is the problem with them?? i have had no prob...can u explain futher … what is the problem with them?? i have had no prob...can u explain futher pleasethanks




    Placed an order 6 weeks ago.
    Item was broken, so I sent it back.
    They said replacement was sent.
    Never received it.
    Called them up they said sorry we didnt send you the order but we will resend the item.
    That was 3 weeks ago. I have send them an email a day for the whole of last week. No response.
    When I called them this week, they said we can do nothing about your order. Call back after 21/03. Until then we cant help you.

    black gerbil1;8004926

    I dont get it, in the thread title you gave them 4 stars, but in the OP … I dont get it, in the thread title you gave them 4 stars, but in the OP you say they are rubbish ?


    Up early this morning ;-)

    I've ordered loads of Zavvi items and never had an issue with anything including when i used the HUKD vouchers

    Oh I had mega problems with them, Took weeks of me emailing them each day for a refund, I got lied to, I got told one thing it never happened, They ignored half my question, and after about 5 weeks I finally got a credit to my account, TBH I just wanted rid of the company, Very poorly run and the worse customer service ever.

    Original Poster

    black gerbil1;8004926

    I dont get it, in the thread title you gave them 4 stars, but in the OP … I dont get it, in the thread title you gave them 4 stars, but in the OP you say they are rubbish ?



    BG1 you always come up with the witty side of things :w00t:

    Original Poster

    beth3735;8005067

    Oh I had mega problems with them, Took weeks of me emailing them each day … Oh I had mega problems with them, Took weeks of me emailing them each day for a refund, I got lied to, I got told one thing it never happened, They ignored half my question, and after about 5 weeks I finally got a credit to my account, TBH I just wanted rid of the company, Very poorly run and the worse customer service ever.



    Gives me some hope that I might get my money back, if not the item. :oops:

    KOGONAI;8005073

    Gives me some hope that I might get my money back, if not the item. … Gives me some hope that I might get my money back, if not the item. :oops:



    Hopefully you dont have to wait too much longer. Then after this never touch them again

    KOGONAI;8005070

    BG1 you always come up with the witty side of things :w00t:



    ty, i run misk

    snowtiger;8004810

    I can't say I've had any problems with them as yet!



    DanJackson;8004903

    So what exactly is wrong with Zavvi? I have never had a problem with them



    This.

    I've had nothing but good experiences with Zavvi, even a great one when they delivered MW2 early,

    My only minor quibble is a slightly damaged box, but it was still sealed so meh. They are part of TheHut who I greatly dislike after being messed around as well, however they (TheHut, and therefore I assume Zavvi too) have a good CS team who did get it sorted eventually.

    So what's the happs?

    KOGONAI;8004979

    Placed an order 6 weeks ago.Item was broken, so I sent it back.They said … Placed an order 6 weeks ago.Item was broken, so I sent it back.They said replacement was sent.Never received it.Called them up they said sorry we didnt send you the order but we will resend the item.That was 3 weeks ago. I have send them an email a day for the whole of last week. No response.When I called them this week, they said we can do nothing about your order. Call back after 21/03. Until then we cant help you.



    That's pretty much what happened with me with the hut, except they sent the wrong item after about 5 weeks. In total it took me about 6-8 weeks to finally get what I'd ordered.

    Try calling again and getting someone else, or ask for a refund?
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