ZAVVI - Online Music, Games and DVD sales suspended

Thought members would want to know this and didn't know where else to post this so apologies if it should be somewhere else.

Heard this on Radio 5 news and confirmed by checking Zavvi's website. They have been affected by Woolworth's wholesale business going under and as a consequence are suspending future music/games/DVD sales until they can find an alternative supplier.

This does NOT affect their shops, nor their online book sales.

If you have a current order pending, (as I do) that may get cancelled too.

They have put a notice on the front page of the website which you can read here zavvi.co.uk/

I am not taking the risk of waiting to hear if my order will be sorted in time for Christmas so have cancelled and placed elsewhere.

Mottmania

14 Comments

its important information people should be aware of - particularly if they've ordered/ pre-ordered summin for xmas - voted hot

http://www.zavvi.co.uk/assets/images/body_zavvi_cropped.jpg

This should be put up somewhere everyone can see it

Hope those that have placed orders will be able to get what they want elsewhere in time for Christmas :santa:

Mr 5 in 1;3638380

This should be put up somewhere everyone can see it



It has been

It's been put on HUKD...........

:whistling:

Repost

I would imagine that full page newspaper ads will be placed
( plus emails sent etc, there are regulations covering what they need to do aren't there? )

simon012;3638484

I would imagine that full page newspaper ads will be placed( plus emails … I would imagine that full page newspaper ads will be placed( plus emails sent etc, there are regulations covering what they need to do aren't there? )



Yep, email received :x

Dear zavvi customer,

Due to the current issues with the supply of products from our main supplier
Entertainment UK (part of Woolworths Group plc), we have temporarily suspended
taking online orders for affected products.

In this situation, we are unable to guarantee delivery in time for Christmas
and as a result we are cancelling the order you have recently placed. We feel
this is the fairest course of action for our customers under the circumstances.

You will shortly receive or will have already received a formal cancellation notice
from our systems for any affected orders. Please be assured that if we have
taken payment you will receive a full refund.

We sincerely apologise for any inconvenience caused, and thank you for your
custom. We look forward to serving you again at zavvi.co.uk in the very near
future.

If you would like the most up-to-date information regarding the situation or
would like to contact us please visit zavvi.co.uk and click 'help'. Please
do not reply to this email.

Regards
zavvi Customer Services

Phew, Just got my Foo Fighters at Wembley Blue Ray posted from zavvi the other day!

simon012;3638409

It has beenIt's been put on HUKD...........:whistling:



about 5 times :roll:

Allytoe;3643658

Yep, email received :xDear zavvi customer,Due to the current issues with … Yep, email received :xDear zavvi customer,Due to the current issues with the supply of products from our main supplier Entertainment UK (part of Woolworths Group plc), we have temporarily suspended taking online orders for affected products.In this situation, we are unable to guarantee delivery in time for Christmas and as a result we are cancelling the order you have recently placed. We feel this is the fairest course of action for our customers under the circumstances. You will shortly receive or will have already received a formal cancellation notice from our systems for any affected orders. Please be assured that if we have taken payment you will receive a full refund.We sincerely apologise for any inconvenience caused, and thank you for your custom. We look forward to serving you again at zavvi.co.uk in the very near future.If you would like the most up-to-date information regarding the situation orwould like to contact us please visit zavvi.co.uk and click 'help'. Please do not reply to this email.Regardszavvi Customer Services

:cry: Yeah got this email yesterday. Gutted, had ordered loads of xmas prezzies! Oh well have to be like a commoner and goto the shops.......

i work in a supermarket and we still getting deliveries from EUK, had one monday and tuesday

what will happen to their stores? I have bought vouchers for my bro for zavvi
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