Zavvi question

Banned 4
Found 16th Feb 2011
I ordered 2 items in one order from zavvi recently but wont to cancel one is it possible with cancelling both if how do i do this.

There seem to be only one cancel button.

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4 Comments

SuperEd

ring them

Original Poster Banned

do u know if it possible to cancel once the item I want turns up has they both have different release dates.

JohnCenaFan

do u know if it possible to cancel once the item I want turns up has they … do u know if it possible to cancel once the item I want turns up has they both have different release dates.



It is even possible to send back one or both items after they have arrived & obtain a refund within the seven day "cooling off" period (that commences the day after delivery).

FYI:
[ http://www.hotukdeals.com/misc/returning-an-item/835334?p=10203090 ]


Why not ring Zavvi (as suggested above) & ask them to remove the single item from your order?

Alternatively, cancel your entire current order & [pre-]order the single item you do want as a separate order?

BFN,

fp.

Retailers gererally won't mess about splitting orders. They'll just tell you to cancel all of it. Then re-order.
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