Zen Mozaic MP3/4 (Video) Player.. Suggestions & Help

Had this 4GB player bought as a gift for my 30th.... however, after 4 days of use it turned itself off. OK, i thought, it'll need recharging, but after full recharge (3hrs), it wont turn back on.

Questions...

1. Am i entitled to a FULL refund?
2. Is there any better for approx £60?
3. It states it holds 2000 songs, but does not say how long for videos (ie: hours, video playback) - Im after sticking summit on it like the full series of Max & Paddy (6 Episodes) - Approx 3.5hrs?

any help apprieciated and rep left where neccessary

2 Comments

Banned

With my zen, i had a similar problem as it wouldnt turn on unless there was power connected to it, but if you go to the creative website you may find that a firmware upgrade solves the problem, thats if your problem is similar to the problem i had.

Original Poster

anyone answer my question re: Video
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