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it's a nightmare. happens all the time with this app

I have to re-login every other day, this app is trash.
183 Comments

it's a nightmare. happens all the time with this app

yh always happening

Useless app. I gave up on it ages ago.

I have to re-login every other day, this app is trash.

It seems to be getting worse.... I've started using the browser which seems a bit old fashioned, but the app is unusable if you want to do anything but browse.

Supermod

HasnainMajeed

I have to re-login every other day, this app is trash.



reddeviluk

It seems to be getting worse.... I've started using the browser which … It seems to be getting worse.... I've started using the browser which seems a bit old fashioned, but the app is unusable if you want to do anything but browse.



If you can get in touch with the team they'll take some further information from you about your app,device etc and hopefully it'll be resolved. hotukdeals.com/con…act

Original Poster

I got in touch with them. They are helpful. It was upon there advise that I logged out and in.

Pretty generic advise from them though.

HasnainMajeed

I have to re-login every other day, this app is trash.

reddeviluk

It seems to be getting worse.... I've started using the browser which … It seems to be getting worse.... I've started using the browser which seems a bit old fashioned, but the app is unusable if you want to do anything but browse.



​I've recently reformatted my phone and went from an old version of hotukdeals to this version.

In less than 10 days I've had to log out 3 times to fix issues from voting or making comments, my notification feed to refresh is fixed by logging out and back in.

Seriously they need to fix this. I must have logged in and out 3 times this past week and a half or so to fix it.

I've had to log out then back in daily for past week or two oO

Admin

Fix is going out for this, I've also pinned a notification to the front page for app users directing them here if they have any further issues.

You can also feedback on any app related problems to the app team directly via [email protected]hotukdeals.com

Thanks for the feedback so far and apologies for not getting this sorted sooner!


Edited by: "juliet_bravo" 17th Apr

i am having issues too

just uninstall and reinstall, will resolve the issue if a log out doesn't work.

Thank you, glad to know it's not just me.

Logging out and back I'm seems to have solved it for me. But reading through some of these comments, I'm not too hopeful that it will be a permanent fix.

Jaspabt1

just uninstall and reinstall, will resolve the issue if a log out doesn't … just uninstall and reinstall, will resolve the issue if a log out doesn't work.



​Didn't for me. Tried it 3 times!

just checking if it now works for me

adhkarzf

just checking if it now works for me



​finally!

Testing Testing 123

I haven't updated this app in a very long time and have had no issues since.
Edited by: "Multieman" 17th Apr

it's karma for getting rid of the FS section X)

logged out and back in . if you can read this ,it's working

Reinstalling worked for me. Thanks OP.

Thanks, it worked

logging out and in does work but issue returns.

I've been doing this for the last few weeks. Only way to get the functionality back. Oh and whenever I change from "hot" to "new" on the deals tab, it seems to default to audiovisual. All types (so deals and codes etc) but chooses audiovisual. Minor issue but very annoying.

If log out/relog didn't work, try denying phone cache before opening app.

Alternatively throw away your android device and buy an iPhone

It's a temporary fix (for me at least) but thank you for posting. It happened to me on previous versions too but I did not realise how widespread the issue is.
Edited by: "jordstu" 18th Apr

Test

test

test

reinstalling didnt work, relogging in did

Thank you... Just logged out and back in and seems to be working for now.

The search page by default stays on audiovisuals category

HUKD tech support: try turning it off and back on again

HUKD tech support: try turning it off and back on again

Which platform you using? Ive just posted using iOS and it was fine, there was an alert put up for android users which was sign out and jn again and if that didn't work reinstall the app?

Mine is android, I will give it a go thanks.

Test.. Well that works thanks again now if I could only like
Edited by: "AdrianVaughan" 18th Apr
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