56 Comments

Banned

Do moderators have info on what deals we vote hot and what deals we vote cold.

yes.

As most moderators post deals themselves I feel that knowing who voted hot or cold on their deal is wrong.
Lol - I dont think it bothers them so they wouldnt check, unlike some people who whine about any cold votes they get

They take away your voting / spamming rights if you do it too often

Admin

Hi Pachi,

You do have a point there and it is something we will look into. Andy's message re cold voting is correct in that we expect members to be constructive. If a member thinks something is cold then that's fine, but they should illustrate reasons for their response in order to help the community

Banned

threads in LAST POST order are showing wrong.

this shows as me posting in it 25 mins ago. Last posted about 6 hours ago!

Your text here

Admin

Yeah, annoying that isn't it?! Have reported it to be fixed. Thanks csiman

You can get an infraction. I did it with one mod's posts once too often and "earned" one. However, I didn't get a reply when I complained about said mod deleting perfectly innocent posts for no reason. The mod said he couldn't remember, and, "you can complain if you like, but I doubt they'lll treat your complaint sympathetically", which I thought was unbelievably rude!

It would be nice to at least be treated respectfully and as if I have a brain.

I got the same message too, by the way.

People who vote cold most of the time have to be annoyed they didn't post the deal to get temperature rep. Without the rep function now (which I miss dearly) this might decrease?

I vote hot pretty often, and I've never done it just because someone voted before me, or whatever.

But getting a rude reply from a mod shows that HUKDs members get treated by contempt and not listened to, in my opinion. I'm still upset about that response. I contacted someone else, and, nothing.

So what happens if you have a legitimate complaint about a mod deleting posts just "because he can"? You get ignored.

Banned

csiman

threads in LAST POST order are showing wrong.this shows as me posting in … threads in LAST POST order are showing wrong.this shows as me posting in it 25 mins ago. Last posted about 6 hours ago!Your text here


WTF is this doing in this thread? I posted it in the BUGS thread lol

It's very messed up today

Original Poster Banned

I just feel that moderators can be a little heavy handed sometimes. Voting should always be anonomous in my opinion. Moderators need to be seen as impartial and I dont think this is always the case.

Isnt it about time Hotukdeals came clean on exactly what statistical information Mods have on us.
People need to think twice about voting cold on a mods deal or you might find yourself getting an infraction.

You should be able to vote how you like, when you like, unless you're well known as a "troublemaker" (you can tell them pretty easily). I vote hot for things that interest me, and cold if I think it's a waste of time. It's true some mods can be heavy-handed, unbiased, fair, POLITE moderating and the right to reply from members should all be allowed.

Particularly hate the "joke" posts, the oh, how naughty sexually-related ones and the TVs which cost £18,000 or whatever, total waste of bandwidth. Some can be genuinely funny though. Loughboroguy and his "interesting" avatars are pushing it a bit, though.

Pachi

I just feel that moderators can be a little heavy handed sometimes. … I just feel that moderators can be a little heavy handed sometimes. Voting should always be anonomous in my opinion. Moderators need to be seen as impartial and I dont think this is always the case.



Andywedge gave me a warning for voting 2 of his deals cold. I know I'm not the only one to have fallen foul of his abuse of power.
There are a few decent Mods on here, but there are also a few who if they acted the way they do on here on my forums, would have been removed - without question.
There are too many of them who view their members with contempt, without realising that it's those same members who pay the website bills and keep Admin and his missus fed and watered.
You only need to look at the number of posts / threads removed regarding the botched upgrade of this site to see the level of contempt. There are some of the members who could have helped, and in fact even offered to help (including myself) - not much chance of that now.


Isnt it about time Hotukdeals came clean on exactly what statistical … Isnt it about time Hotukdeals came clean on exactly what statistical information Mods have on us.



You can make a request under the Freedom Of Information Act to see what information they. However, it wont show what statistical information the Mods have, or can see.


People need to think twice about voting cold on a mods deal or you might … People need to think twice about voting cold on a mods deal or you might find yourself getting an infraction.



Vote cold on the wrong Mods' deal, and you will almost certainly get a warning.

Now watch this post disappear lol

You're not the only one, gizmouk. Is a mod's ego really that fragile?! And the arrogant reply I got was beyond belief.

Watch mine disappear also..

If a mod is warning members without any comeback, something is badly wrong there. MODERATION by its very definition, should be fair, non-judgemental, and not petty powermongering behind a monitor. You see it happen on so many forums; people getting booted because they say something the mod doesn't like (in my case, a post deleted because I made a casual comment about John Lennon branded baby bottles/dummies in Poundland!) or defending the wrong person who's not part of the "gang". This is a deals site, and voting 2 deals cold shouldn't make a mod even bat an eyelid.
Edited by: "louiselouise" 29th Jul 2010

I've had more posts deleted, unbelievably, from a thread with a mug with a woman showing NIPPLES and wearing a corset (not that that bothers me).

I posted a joke comment about me making a point of giving a straight male friend an "I Love C*ck" mug (self-censored), mentioned another mug I liked, and the whole thing got deleted!! Yet there's the threads about Fleshlights, condoms, vibes, etc and no-one bats an eyelid.

I'm beginning to think that some mods just love to delete certain members' posts. As I keep saying, a polite PM or a comment wouldn't hurt. Otherwise it just looks like behind the scenes bullying. It's unfair and uncalled for.

Banned

louiselouise

Particularly hate the "joke" posts, the oh, how naughty sexually-related … Particularly hate the "joke" posts, the oh, how naughty sexually-related ones and the TVs which cost £18,000 or whatever, total waste of bandwidth. Some can be genuinely funny though. Loughboroguy and his "interesting" avatars are pushing it a bit, though.



Just because you can't afford an £18k tv doesn't mean it isn't a bargain or someone else wouldn't want it.
gizmouk

You can make a request under the Freedom Of Information Act to see what … You can make a request under the Freedom Of Information Act to see what information they. However, it wont show what statistical information the Mods have, or can see.



lol at people thinking HUKD is a public body

You can't even ask under the data protection act as they ignore requests, even though the ICO says they are breaking the law.

No, it's fine if it's a bargain..but you get people putting a shed at £20,000 just purely because it costs a bomb, or wildly mispriced items. I think you misunderstood me colinsunderland..

juliet_bravo

Hi Pachi,You do have a point there and it is something we will look … Hi Pachi,You do have a point there and it is something we will look into. Andy's message re cold voting is correct in that we expect members to be constructive. If a member thinks something is cold then that's fine, but they should illustrate reasons for their response in order to help the community



JB, this reasoning is pretty poor.

Do people who vote cold without stating a reason just for the sake of voting cold, get any kind of infraction? I assume not. as I doubt mods can see this has been done

yet if someone posts a reason for voting cold that a mod doesn't agree with then they can get an infraction.

Not exactly consistent.



People who

I don't understand why if you vote cold you have to leave a comment (or at least are meant to to be courteous) , but if you vote hot you don't. Its a bit like people who say "if you don't like the product don't vote" - ie if you like the prduct vote hot, if you don't like it don't vote

PS I find it incredible that someone could get infracted for voting down 2 of AndyWedges deals. Surely something more going on there?

Banned

Johnboy_1975

I don't understand why if you vote cold you have to leave a comment (or … I don't understand why if you vote cold you have to leave a comment (or at least are meant to to be courteous) , but if you vote hot you don't. Its a bit like people who say "if you don't like the product don't vote" - ie if you like the prduct vote hot, if you don't like it don't votePS I find it incredible that someone could get infracted for voting down 2 of AndyWedges deals. Surely something more going on there?



Surely if you vote cold it would be nice to either show where it can be found cheaper or why its a cold deal. Can't really think of many reasons for posting why you've voted hot, the thread would just get filled with 'great price' comments surely?

louiselouise sorry I misunderstood you - I thought you meant the deals that are actually cheap for an expensive item when you get people putting stupid reasons. For example if someone posted a £20k watch reduced to 5k you would get people posting 'voted cold cos argos does watches for £4.99 that tell the time', roughly translated as 'I can't afford £5k so I'll vote cold cos I'm jealous'

I agree that you should not vote cold on a deal just because you dislike the product. I vote hot on a deal if i know it is a good price regardless of whether i like the product or not. If i dont know about the product i dont vote.
Im surprised that someone got infracted for voting 2 of a mods deals cold. I do think that certain people do have their own agenda, as i have found out when recieving wrongful infractions myself.

Johnboy_1975

PS I find it incredible that someone could get infracted for voting down … PS I find it incredible that someone could get infracted for voting down 2 of AndyWedges deals. Surely something more going on there?



Nope. All I did was voted 2 of his "deals" cold - and got an infraction.
I know I'm not the only one to have got one for such a ridiculous "abuse of power"


andywedge

Dear gizmouk,



You have received a warning at HotUKDeals Forum.



Reason:

-------

Code Of Conduct Violation



We have noticed a disproportionate amount of deals have been voted cold by you targeting specific member(s) and / or merchant(s).

A lot of people take the time to source then post bargains here on HUKD; without these people HUKD would not be the success that it is today.

You should be voting on a deal on its own merits. Please don't just vote something cold because you have the ability to do so. That is treated as an abuse of the voting system.

From the HUKD rules "Abuse of the voting system, reputation, expiry and spam buttons will lead to a ban from the forums."

I hope that in future you will respect the voting system and only vote hot or cold on deals/posts that have a particular relevance to you.

If you feel the need to vote cold, please be courteous to the original poster and provide them with a reason as to why.

Regards

Andywedge

-------



Warnings serve as a reminder to you of the forum's rules, which you are expected to understand and follow.



All the best,

HotUKDeals Forum

colinsunderland

lol at people thinking HUKD is a public bodyYou can't even ask under the … lol at people thinking HUKD is a public bodyYou can't even ask under the data protection act as they ignore requests, even though the ICO says they are breaking the law.



You're right, my bad.

I was so annoyed about the whole stupid rigmarole I stated in one of andywedge's threads that I wouldn't bother voting on ANY mod's deals purely for that reason (infractions, and the rude reply I got from him). I'll vote on other members' but this mod has totally lost my respect; and I thought he seemed an OK guy originally.

Of course, he deleted it. (AScottishBloke said my comments should be left in Feedback, so here it is). I got a courteous reply from the Contact Us form explaining my point of view at least, though I didn't hear anything the last time.
Edited by: "louiselouise" 5th Aug 2010

Original Poster Banned

I reitarate my point, Mods post deals so they should not have information about who is voting hot and cold on a deal. Its open to abuse, and from my experience and some others this seems to be happening, Maybe we should all butter up the mods by always voting their deals hot!

Mods think they are Gods

It's just like any other strand of humanity, some people take themselves much too seriously and others are more approachable. Your mileage may vary

gizmouk

...Warnings serve as a reminder to you of the forum's rules, which you … ...Warnings serve as a reminder to you of the forum's rules, which you are expected to understand and follow.



Isn't quoting text you received in a "PM" also a violation of the rules.

Ooops!

BFN,

fp.

Quotes from a certain mod after i had voted .He had posted about 10 dvd deals and i voted on 2 crappy ones .
"Hello - i see you have been warned in the past about cold voting and you are doing the same this morning. " (must of voted another mods deal cold and never realised) "If it is spotted again you will get an infraction. Thanks"
So you can vote 100's of hot but just 2 cold votes to a mod gets you a message

So what happens if a humble MEMBER gets lots of cold votes again and again? What if you suspect you're getting cold votes purely maliciously (which is what I assume triggers the infraction warnings from mods, do they assume you're just being nasty (?)).

At least you got a warning (after voting TWO cold!) montriff, but blimey, talk about petty. That's not what being a mod, or this site, is about. Anywhere else it would be called borderline bullying/powermongering.

It would be interesting to get a reply from a mod stating their point of view on this matter, it's very quiet..
Edited by: "louiselouise" 11th Aug 2010

thegroutch

imo mods should be more concerned about moderating the rest of the site, … imo mods should be more concerned about moderating the rest of the site, rather than posting their own deals, and throwing a hissy every time someone votes it cold



I'm more than willing to bet that they aren't their own deals, they get sent the "deals" direct from the company involved (during the recent downgrade a member was inadvertantly sent an email from a retailer asking for their deal to be uploaded by a mod, it lasted about 2 mins when it was posted in misc) and the mod then uploads the deal onto the site.

Obviously they don't particulary want to see the deal being voted cold as that would mean less click throughs and therefore less revenue for hukd.

If mods are taking away voting powers from people who vote cold on their deals then it kinda goes against everything hukd is for.

ants97

I'm more than willing to bet that they aren't their own deals, they get … I'm more than willing to bet that they aren't their own deals, they get sent the "deals" direct from the company involved (during the recent downgrade a member was inadvertantly sent an email from a retailer asking for their deal to be uploaded by a mod, it lasted about 2 mins when it was posted in misc) and the mod then uploads the deal onto the site. Obviously they don't particulary want to see the deal being voted cold as that would mean less click throughs and therefore less revenue for hukd.If mods are taking away voting powers from people who vote cold on their deals then it kinda goes against everything hukd is for.



Interesting!

Is the member that relayed the information you gained a reliable source?

BFN,

fp.

fanpages

[quote=ants97]Interesting!Is the member that relayed the information you … [quote=ants97]Interesting!Is the member that relayed the information you gained a reliable source?BFN,fp.



from memory the member seemed about a reliable a source as you can get on the internet. There were a few replies on the thread and the deal was about a holiday which amibees I'm fairly certain posted a few hours later.

Thanks. I do find that whenever I visit HotUKDeals.com on a Sunday (most typically, but on Monday & Tuesday depending on the retailer) immediately after receiving e-mails from The Hut Group (Zavvi, TheHut.com, Asda Entertainment, etc), with offers available from that day onwards, a member of the Moderation team has always beaten me to listing (all of) the individual items some time before me; invariably this is hours, not minutes.

I have suspected for some time that there must be a "preference" mailing list.

I'll see if I can find the thread you referred to.

BFN,

fp.

PS. One can only presume that some (all?) of the Moderators must take a commission on "click-throughs" to explain the disproportionate high numbers of deals listed, & the need to list before everybody else. Unless they are paid a flat fee by the Admin for just sourcing deals to list, of course.
Edited by: "fanpages" 12th Aug 2010

I can remember when a mod posted a deal, I posted a link that it could be got cheaper at another place, my post was deleted, I then asked why it was deleted and that post was just deleted aswell.

philmitchell

I can remember when a mod posted a deal, I posted a link that it could be … I can remember when a mod posted a deal, I posted a link that it could be got cheaper at another place, my post was deleted, I then asked why it was deleted and that post was just deleted aswell.


now thats just a moderater abusing his position . Maybe mods shouldn't be allowed to post deals and know whose been voting on them ,or be allowed to remove comments on thier own threads
Edited by: "montriff" 12th Aug 2010

Banned

fanpages

Thanks. I do find that whenever I visit HotUKDeals.com on a Sunday (most … Thanks. I do find that whenever I visit HotUKDeals.com on a Sunday (most typically, but on Monday & Tuesday depending on the retailer) immediately after receiving e-mails from The Hut Group (Zavvi, TheHut.com, Asda Entertainment, etc), with offers available from that day onwards, a member of the Moderation team has always beaten me to listing (all of) the individual items some time before me; invariably this is hours, not minutes.I have suspected for some time that there must be a "preference" mailing list.I'll see if I can find the thread you referred to.BFN,fp.PS. One can only presume that some (all?) of the Moderators must take a commission on "click-throughs" to explain the disproportionate high numbers of deals listed, & the need to list before everybody else. Unless they are paid a flat fee by the Admin for just sourcing deals to list, of course.



Affiliates get an email telling them what offers are upcoming, so they can promote them as soon as they become live.

colinsunderland

Affiliates get an email telling them what offers are upcoming, so they … Affiliates get an email telling them what offers are upcoming, so they can promote them as soon as they become live.



That explains the listings in advance of any (other) member, but it does not account for the de-listing (to “Misc” or removal completely) of ‘normal’ member-created deals in preference for those posted by the site representatives (as the [go to deal] link passes the HotUKDeals affiliates reference regardless), but it may explain why the removal of individual comments from other members with cheaper deal details happens.

As the individual member’s comment would either state the name of the site, or provide a direct link (that does not pass the affiliate reference code), it makes sense (from a business point of view) to remove the comment & create another deal listing that does include the HotUKDeals reference.

However, from the point of view of courtesy it would be respectful to acknowledge the individual member's contribution in the new listing, and edit their original comment to point to the newly listed deal.

BFN,

fp.

Admin

I can remember when a mod posted a deal, I posted a link that it could be … I can remember when a mod posted a deal, I posted a link that it could be got cheaper at another place, my post was deleted, I then asked why it was deleted and that post was just deleted aswell.



Can you remember which store this was for? We would never delete a comment, delist it or move it in preference of another company. The only time we remove content is if the retailer does not have adequate contact details, is non-UK, appears unsecure, is registered to a residential address or sole trader or if the post appears to be self promotion/ referral.
If it was for a legitimate retailer then I'd like to look into this if possible.


Edited by: "juliet_bravo" 12th Aug 2010

Admin

ants97

I'm more than willing to bet that they aren't their own deals, they get … I'm more than willing to bet that they aren't their own deals, they get sent the "deals" direct from the company involved (during the recent downgrade a member was inadvertantly sent an email from a retailer asking for their deal to be uploaded by a mod, it lasted about 2 mins when it was posted in misc) and the mod then uploads the deal onto the site. Obviously they don't particulary want to see the deal being voted cold as that would mean less click throughs and therefore less revenue for hukd.If mods are taking away voting powers from people who vote cold on their deals then it kinda goes against everything hukd is for.



Also, this isn't entirely accurate. It was a lowcostholidays newsletter, they send them out to publishers / deals sites etc just in the same way they'll send their userbase promos.

I completely agree with what you're saying in your last comment though and we have been discussing the way it works at length recently. Moderators aren't taking away voting powers from people voting their deals cold per se, they're warning members who cold vote everyone's deals without reason or comment. Clicking a deal cold is so easy, but it's not fair on new members and it's not good for us shoppers when deals don't appear at their "true" temperature because someone decided to cold vote everything on the site.
Following on from this thread, we looked into the core issue and the moderator involved was told not to continue acting in this manner. As we've said so many times, we're all human and we make mistakes and we'll hold our hands up on this one. The situation was dealt with badly and we're sorry.
All of our moderator team now have to seek approval before warning any member over cold voting. We're also going to be looking at their deal posting as a whole so we will get something sorted really soon.



Edited by: "juliet_bravo" 12th Aug 2010

juliet_bravo

[quote=ants97] Also, this isn't entirely accurate. It was a … [quote=ants97] Also, this isn't entirely accurate. It was a lowcostholidays newsletter.



with a deal on it asking to be "uploaded" to the site.

Sorry, commenting is no longer available on this feedback.