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Hi @sprite127594,

Thanks for the report - we have seen at least one other instance of this and the backoffice team are reviewing this.

We'll get back to you as soon as we have more info

Thanks,
This is genuine. We have to do this when accounts are inactive for a period or when we recently made big changes to our privacy policy.

There has been no breach. There is nothing to worry about. If you believe you should not have received it because your account is active it'll likely be because you have another account for which the email covered. If you want me to look into that just let me know by private message.
Jason10/05/2020 19:48

This is genuine. We have to do this when accounts are inactive for a …This is genuine. We have to do this when accounts are inactive for a period or when we recently made big changes to our privacy policy. There has been no breach. There is nothing to worry about. If you believe you should not have received it because your account is active it'll likely be because you have another account for which the email covered. If you want me to look into that just let me know by private message.



Sorry folks. Yes your right Jason. Not sure why I created 2 accounts.
sprite12759410/05/2020 20:25

Sorry folks. Yes your right Jason. Not sure why I created 2 accounts.


Its quite easy to do because of the numerous sign in options we provide. Let me know if you need a hand sorting anything out.
Jason10/05/2020 20:32

Its quite easy to do because of the numerous sign in options we provide. …Its quite easy to do because of the numerous sign in options we provide. Let me know if you need a hand sorting anything out.


Aren`t we all only allowed one account?
Blueskinnedbeast10/05/2020 20:34

Aren`t we all only allowed one account?


Yep. Members should only use a single account on site.
Jason10/05/2020 20:39

Yep. Members should only use a single account on site.



Looks like the Op and one or two others have just confessed to having more than one account
Blueskinnedbeast10/05/2020 20:42

Looks like the Op and one or two others have just confessed to having more …Looks like the Op and one or two others have just confessed to having more than one account



I'd say it was more a case of realised rather than confessed.

We have a few methods of logging in to site and some of these might create an account for a member if they click the wrong option (and don't read the stages properly).

When we come across these types of multiple accounts it is obvious to us that they were never created to cause problems on site.
Blueskinnedbeast10/05/2020 20:34

Aren`t we all only allowed one account?


Until HUKD CoC is rewritten, multi usernames are permitted unless created "specifically to avoid user account restrictions or suspensions".
Jason10/05/2020 20:50

I'd say it was more a case of realised rather than confessed. We have a …I'd say it was more a case of realised rather than confessed. We have a few methods of logging in to site and some of these might create an account for a member if they click the wrong option (and don't read the stages properly). When we come across these types of multiple accounts it is obvious to us that they were never created to cause problems on site.


So how do people get 'priority access to the best deals'?
AndyRoyd10/05/2020 20:53

Until HUKD CoC is rewritten, multi usernames are permitted unless created …Until HUKD CoC is rewritten, multi usernames are permitted unless created "specifically to avoid user account restrictions or suspensions".



I don`t think you are allowed more than one account whatever the reason maybe @Jason can clarify.
Jason10/05/2020 20:32

Its quite easy to do because of the numerous sign in options we provide. …Its quite easy to do because of the numerous sign in options we provide. Let me know if you need a hand sorting anything out.


Thanks. Entirely up to you. Can leave it to run out or delete it .
Blueskinnedbeast10/05/2020 20:56

I don`t think you are allowed more than one account whatever the reason …I don`t think you are allowed more than one account whatever the reason maybe @Jason can clarify.


Looking at Jason’s comments already about it, I don’t think he cares.
winzzz10/05/2020 22:12

Looking at Jason’s comments already about it, I don’t think he cares.


Probably not but it would be nice if a staff member could answer the question @Jason ?
I got one too. I guess I accidentally created another account that I’ve never used. Did think the username was weird.
JackieBrown25/05/2020 11:34

I got one too. I guess I accidentally created another account that I’ve n …I got one too. I guess I accidentally created another account that I’ve never used. Did think the username was weird.



Yep It'll be that.
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