9 Comments

Original Poster

hotukdeals.com/dea…088

its an affiliate problem

tesco.com/dir…prd

works fine

tesco.com/dir…prd?source=awin&awc=7052_1472681745_b1b36c96a216bb93f356b99a673986da&sc_cmp=aff*awin*ghs*HotUKDeals_47868&utm_medium=ghs&utm_source=affiliate_window&utm_campaign=aff*HotUKDeals_47868


It's not you, it's us.

Sorry, something's gone wrong with our site and we can't show you the page you want.

Please try your request again. Thanks for your patience.
Edited by: "julieallen" 31st Aug 2016

supermod

Hi for Tesco.com (groceries) merchant the search or browse items gotodeal links will work but individual direct item gotodeal links do need additional MOD input to redirect correctly at the moment. The Team are aware of the issue and is it connected to the affiliate redirect.

hotukdeals.com/dea…com

Tesco Direct links should be unaffected. it's only Tesco.com merchant that is having the issue.

hotukdeals.com/dea…m-1

In your example

hotukdeals.com/dea…088

That's landing correctly for me both in chrome and firefox on main HUKD site as it's Tesco Direct. If you are having issues can you provide further info - which browser are you using, do you use the app or main site, what version do you have installed and device if using the app. Do you have any adblock add-ons and have you tested it on an alternative browser / device ?

Apologies in the meantime.


Edited by: "sigma" 1st Sep 2016

Original Poster

nope still getting the error page, using chrome, main site on desktop, no ad blockers
it seems to work on firefox, but others are saying the links don't work too so not just me, see posts 16, 27, 28, 33, 38, 39 from the first page of that thread

supermod

Using the same example thread

hotukdeals.com/dea…088

The earlier posts were because initially the listing was allocated to Tesco.com and wasn't moved to the correct Tesco Direct for some time after it was posted. I'm currently using Chrome Version 53.0.2785.89 m with win10 (anniversary)- can you let us know which version of chrome and which OS your desktop uses so the development team can attempt to replicate. Also have you tried the link on another device or does it appear specific to one particular PC setup ? Thanks for you help and feedback
Edited by: "sigma" 1st Sep 2016

Original Poster

Version 52.0.2743.116 m
thats chrome
using win 7
its the affiliate side thats causing the problem as if I remove the tags and go direct to the page it works first time

Original Poster

just updated chrome to Version 53.0.2785.89 m and still the same

actually just looked and the get deal link sends me to tesco.com not direct?

supermod

Thanks for updating, the team are aware and will monitor, unfortunately the issues appear to be with the affiliate / Tesco rather than HUKD so we don't have a resolution at present.

Original Poster

sigma

Thanks for updating, the team are aware and will monitor, unfortunately … Thanks for updating, the team are aware and will monitor, unfortunately the issues appear to be with the affiliate / Tesco rather than HUKD so we don't have a resolution at present.



It is the end part of the link

http: // www . tesco.com/dir….ds

works

the actual deal goes to

http: // www . tesco.com/dir…925

which gives the error (removed the actual link so you can see the full url)

that is from this deal

hotukdeals.com/dea…104

Edited by: "julieallen" 1st Sep 2016

3 weeks on, still no resolution??
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