Yes agree with you on that, obviously they have had to try and cut costs to temper the rise in the ‘no-frills’ airline but they aren’t quite at that level of standard.
British airways have gone downhill. They cram in more seats, try economy passengers like dirt and avios for flights can cost more in taxes than booking a flight elsewhere. Used to be my airline of choice, now I might put them before Ryanair but after easyjet. Customer service is not yet as bad as Tui but it's going that way - you get an answer that suggests they havent read the email. Premium economy in BA is now maybe equivalent to economy with emirates.
Yes Agree im over 50 so can agree with you that the standards have declined regarding hot meals then sandwiches and baggage but to compare them with the (poo) that is ryanair etc is just not true i could list 10 things better with BA then the bucket airlines and these are major things.
Never had this problem always off asap and security is excellent and to my front door takes about 40 mins, but as you say it's more a business oriented airport than for leisure flights and it would be annoying to me if this happens regularly for me when on business.
I’ve flown BA for the last 20 years and I can assure you they have declined in standards from how they used to be. I can remember the days of domestic flights having a hot meal, then it changed to a cold meal, then a sandwich, then a pack of pretzels and now you have to pay for a M&S sandwich. Avios is pretty useless in my eyes. When you factor in UK taxes and trying to actually find any rewards flights you’re best off just buying the flights direct. I’m off to California with Virgin at the front over the summer and I don’t think I’ll be back with BA.